cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
AllanMartins
Advocate II
Advocate II

Flow Lifetime validation failed

Hi all, we have designed a flow, tested and it worked like a charm!

 

Basically, it works as an approval process, that forwards to the next agent upon approval, and so on. It does have from 3-5 approvals (depending of the case).

However, we are encountering some problems, some of the runs are reporting problems when the approver actually perform an action on it (when he hit either the Approve or Reject button at the message), it returns:

 

ActionFailed. An action failed. No dependent actions succeeded.
 
And just this week, when we had this new update on the Flow layout (where it shows a left-side menu with the error details), I was able to see the following:
 
{"Message":"Error from ASE:Bad key authorization token: Failed to validate token: IDX10223: Lifetime validation failed. The token is expired.\nValidTo: '05/30/2017 21:29:09'\nCurrent time: '05/30/2017 23:40:29'."}
 
So, when a token is generated (Response Approval Email, from Office 365 service) and one of the approvers takes a long time, does that token expire? Can we set a period for this token? Is there any workaround for this case?
 
thank you,
Allan
1 ACCEPTED SOLUTION

Accepted Solutions
TravisB
Power Automate
Power Automate

Hi @AllanMartins,

 

We are aware of this issue and are looking into a fix.

 

This happens on manually triggered flows. For security reasons we limit the period that the access token is live, and that's currently set to 1 hour. This period has been generally fine for most use cases until now, but new scenarios around approvals are broken by this.

 

In the next month or so, the limit is going to be raised to 7 days. This should help out the majority of cases trying to trigger approvals with manual triggers.

 

Thanks,

Travis

View solution in original post

48 REPLIES 48
TravisB
Power Automate
Power Automate

Hi @AllanMartins,

 

We are aware of this issue and are looking into a fix.

 

This happens on manually triggered flows. For security reasons we limit the period that the access token is live, and that's currently set to 1 hour. This period has been generally fine for most use cases until now, but new scenarios around approvals are broken by this.

 

In the next month or so, the limit is going to be raised to 7 days. This should help out the majority of cases trying to trigger approvals with manual triggers.

 

Thanks,

Travis

Hi @TravisB

 

Thanks for the reply on this. Looking forward to see this period extended. Will there be any announcement, or should I check in the next weeks?

 

We have a really good use for the Flow (in combination with others services) and this feature would be crucial to get it

to work.

 

Thanks!

Just marked your reply as the accepted solution! thanks

I can go ahead and bump this thread when the change is deployed.

 

This is a security change though and needs thorough vetting before release, so a fix is going to be several weeks out.

 

Thanks for reporting this issue!

 

Best,

Travis

I can go ahead and bump this thread when the change is deployed.

This is a security change though and needs thorough vetting before release, so a fix is going to be several weeks out.

Thanks for reporting this issue!

Best,
Travis

TravisB,

 

just to make sure I understand he issue; yesterday afternoon, I've created a button flow assigning an approval to a user.

This afternoon (so after 22 hours), the user approved the task; no lifetime validation error; does that mean the fix has been deployed ? 

Hi @sergeluca, quick question...

 

Have you done it using the Approvals service, or a O365-Approval Message?

 

I noticed that Approvals can manage it without major problems, but I see some cons with this service, in comparison with the O365 one:

- no support for Rich Text/HTML on the Body

- force the approval to be a "two-step" process (Approval respond on the message, then opens a page - where he is prompted to add a note - and then he submit his respond)

- cannot delegate an Approval

 

Approvals service is nice, but those 3 items is a problem for our use, so we decided to move with the O365 one for now.

 

regards, and thank you for adding a comment on this subject.

Allan

Hi Allan,

 

Thanks for the feedback. We are adding the ability to delegate approvals within the next month and adding support for rich-text/HTML is on our backlog also, slated for a little later in the year. Could you please elaborate on why the "two-step" process is problematic? We designed a two-step process so that approvers had an opportunity to make a comment on why they either approved or rejected a particular request. 

 

Thanks,

Merwan

Hi @sergeluca,

 

That is a good point!

 

It's complicated from the implementation side, but the long-short of it is that the approvals themselves will work, but after an hour attempting to call into any other connections will start to fail.

 

Also just got word on the fix - looks like one's ready and should be out globally by the end of next week.

 

Thanks,

Travis

Hey, just realized that I didnt phrase it properly... The two-step approvals has some benefits too!

 

But as more we go with it, there is always more need to make it more flexible, e.g: In our scenario, we would like to have the ability to "just" Approve (click once, and it's done - no need to "click again"), and to "Reject With comments" (so an approver would reject and write the reason why he is rejecting.

 

I think that a way to let the user/dev set this up for matching different scenarios, it would add (even more) value to the tool. Overall, the service is great!! It works fine, looking forward to see the new feats coming out. We are making a massive use of the Flow/PowerApps/Sharepoint combination and we have a great experience, other than the "token timeout" (which is forcing me to manually retrigger flows with expired tokens) I see endless ways to use it - and I can see way more to go with 🙂 .

Anonymous
Not applicable

Hi all,

 

Wondering if there's any official word of a fix being rolled out for this issue?

 

As of this afternoon we're still getting the same issue. A lot of people are starting to lose faith in Flow when they are forced re submit forms if their manager hasn't responded to it after an hour.

 

Cheers

Hi @Anonymous,

 

The fix should be available globally now.

 

Can you see if you're still seeing the issue? If so, we'll need to investigate.

 

Thanks,

Travis

Hi @TravisB

 

I just triggered some flow now, will wait few hours to check if the token for the response are now updated. I keep you posted.

 

I assume that we dont need to redesign the flow, or whatsover, correct?

 

thanks,

So, here is the result... it didnt work (at least for an existing Flow)...

 

Flow triggered at 19:54 UTC (or 16:54, GMT -3, which is my local time)

 

expired token.PNG

 

Do I have to redesign the flow?

Hi @AllanMartins,

 

No, I don't think recreating your flow will help. We are seeing the same thing on our side with old flows, at least.

 

I'm working with the folks who made the fix to see what's going on here. I'll update this thread with any news.

 

Thank you for letting us know about this!

 

Thanks,

Travis

Anonymous
Not applicable

Have just tested and the same issue seems to be persistent here. Error message same as @AllanMartins above.

 

Let me test if a new flow is affected the same way...

 

Edit:

 

Looks like new flows are being affected in the same manner. I created a new one this afternoon and waited 2 hours to respond to an approval prompt and received the same authentication error.

 

{"Message":"Error from ASE:Bad key authorization token: Failed to validate token: IDX10223: Lifetime validation failed. The token is expired.\nValidTo: '06/20/2017 03:03:12'\nCurrent time: '06/20/2017 04:18:54'."}

I also have big issues with this! Glad that it's currently being looked up asap.

 

EDIT; It failed sometime between 1 hr to 2 hr, clearly the update that prolongs the flow lifetime isn't working.

 

One of n numbers of objects; Fault msg

 

[quote]{"Message":"Error from ASE:Bad key authorization token: Failed to validate token: IDX10223: Lifetime validation failed. The token is expired.\nValidTo: '06/20/2017 07:57:52'\nCurrent time: '06/20/2017 08:02:52'."}[/quote]

I thought I would add more information about my case;

 

Flow;

SQL Server -> Common Data Service

 

2413 objects

 

1 hours nets me around 1200 - 1500 objects. So I need the flow going on between 2-3 hours to complete the flow.

There was a miscommunication - sorry for getting everyone's hopes up :x

 

The change to extend the lifetime of these tokens is actually rolling out with the current deployment and should be available globally by mid-next week.

 

We appreciate everyone's patience as the change rolls out in cadence with our safe-deployment standards

 

Thanks,

Travis

Helpful resources

Announcements

November 2023 Community Newsletter

Welcome to our November Newsletter, where we highlight the latest news, product releases, upcoming events, and the amazing work of our outstanding Community members. If you're new to the Community, please make sure to follow the latest News & Announcements and check out the Community on LinkedIn as well! It's the best way to stay up-to-date with all the news from across the Power Platform and beyond.        This month's highlights:- - Our most active community members- Microsoft Power Up Program- Microsoft Community Days website - The latest blogs and more                 COMMUNITY HIGHLIGHTS Check out the most active community members of the last month. These hardworking members are posting regularly, answering questions, kudos, and providing top solutions in their communities. We are so thankful for each of you--keep up the great work! If you hope to see your name here next month, just get active! FLMikePstork1Nived_NambiarWarrenBelzSprongYeManishSolankiLaurensMwskinnermlcAgniusExpiscornovuscreativeopinion KatieAUinzil2kHaressh2728hafizsultan242douicmccaughanwoLucas001domliu   Power Up Program Click the image below to discover more about the amazing Microsoft Power Up Program, as Reem Omar, Abbas Godhrawala, Chahine Atallah, Ruby Ruiz Brown, Juan Francisco Sánchez Enciso, Joscelyne Andrade Arévalo, Eric G. and Paulina Pałczyńska share how non-tech professionals can successfully advance into a new career path using Microsoft #PowerPlatform.   To find out more about this amazing initiative, click here to apply for the program and reboot your journey into low-code app development today!     Community Days - Event Website Have you checked out the Community Days website yet? Dedicated to the volunteer community organizers around the world, Community Days is the perfect place to find an event near you or add an event for wider exposure. Many thanks to Thomas Daly, Sharon Weaver, Sedat Tum, Jonathan Weaver, Manpreet Singh, David Leveille, Jason Rivera, Mike Maadarani, Rob Windsor and the team for all their hard work. Anyone can host a Community Day on any topic relevant to our industry, just click the image below to find out more.       EVENT NEWS Power Platform French Summit - Paris/Virtual - 6-7th Dec It's not long now until the Power Platform French Summit, which takes place both virtually and in-person at the Microsoft France conference center in Paris on 6-7th December 2023. If you can't make it in-person, all sessions will also be broadcast on virtual networks for better distribution and accessibility.   There's a fantastic array of speakers, including Jérémy LAPLAINE, Amira Beldjilali, Rémi Chambard, Erika Beaumier, Makenson Frena, Assia Boutera, Elliott Pierret, Clothilde Facon, Gilles Pommier, Marie Aubert, Antoine Herbosa, Chloé Moreau, Raphaël Senis, Rym Ben Hamida, Loïc Cimon, Joséphine Salafia, David Zoonekyndt, Aïcha Charpentier, Henry Jammes, Milene Rochard, Mehdi EL YASSIR, and many more. Click the image below for more information.       LATEST COMMUNITY BLOG ARTICLES Power Apps Community Blog Power Automate Community Blog Copilot Community Blog Power Pages Community Blog

Back to Basics Tuesday Tip #10: Community Support

This is the TENTH post in our ongoing series dedicated to helping the amazing members of our community--both new members and seasoned veterans--learn and grow in how to best engage in the community! Each Tuesday, we feature new content that will help you best understand the community--from ranking and badges to profile avatars, from Super Users to blogging in the community. Our hope is that this information will help each of our community members grow in their experience with Power Platform, with the community, and with each other!   This Week: All About Community Support   Whether you're a seasoned community veteran or just getting started, you may need a bit of help from time to time! If you need to share feedback with the Community Engagement team about the community or are looking for ways we can assist you with user groups, events, or something else, Community Support is the place to start.   Community Support is part of every one of our communities, accessible to all our community members.     Power Apps: https://powerusers.microsoft.com/t5/Community-Support/ct-p/pa_community_support Power Automate: https://powerusers.microsoft.com/t5/Community-Support/ct-p/mpa_community_support Power Pages: https://powerusers.microsoft.com/t5/Community-Support/ct-p/mpp_community_support Copilot Studio: https://powerusers.microsoft.com/t5/Community-Support/ct-p/pva_community-support   Within each community's Community Support page, you'll find three distinct areas, each with a different focus to help you when you need support from us most.     Community Accounts & Registration is the go-to source for any and all information related to your account here in the community. It's full of great knowledge base articles that will help you manage your community account and know what steps to take if you wish to close your account.  ●  Power Apps  ●  Power Automate  ●  Power Pages, ●  Copilot Studio      Using the Community is your source for assistance with everything from Community User Groups to FAQ's and more. If you want to know what kudos are, how badges work, how to level up your User Group or something else, you will probably find the answers here. ●  Power Apps   ● Power Automate    ●  Power Pages  ●  Copilot Studio      Community Feedback is where you can share opportunities, concerns, or get information from the Community Engagement team. It's your best place to post a question about an issue you're having in the community, a general question you need answered. Whatever it is, visit Community Feedback to get the answers you need right away. Our team is honored to partner with you and can't wait to help you!   ●  Power Apps  ● Power Automate   ● Power Pages   ● Copilot Studio  

Microsoft Ignite 2023: The Recap

What an amazing event we had this year, as Microsoft showcased the latest advancements in how AI has the potential to reshape how customers, partners and developers strategize the future of work. Check out below some of our handpicked videos and Ignite announcements to see how Microsoft is driving real change for users and businesses across the globe.   Video Highlights Click the image below to check out a selection of Ignite 2023 videos, including the "Microsoft Cloud in the era of AI" keynote from Scott Guthrie, Charles Lamanna, Arun Ulag, Sarah Bird, Rani Borkar, Eric Boyd, Erin Chapple, Ali Ghodsi, and Seth Juarez. There's also a great breakdown of the amazing Microsoft Copilot Studio with Omar Aftab, Gary Pretty, and Kendra Springer, plus exciting sessions from Rajesh Jha, Jared Spataro, Ryan Jones, Zohar Raz, and many more.     Blog Announcements Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. With AI, organizations can unearth value in data across productivity tools like business applications and Microsoft 365. Click the link below to find out more.     Check out the latest features in Microsoft Power Apps that will help developers create AI-infused apps faster, give administrators more control over managing thousands of Microsoft Power Platform makers at scale, and deliver better experiences to users around the world. Click the image below to find out more.     Click below to discover new ways to orchestrate business processes across your organization with Copilot in Power Automate. With its user-friendly interface that offers hundreds of prebuilt drag-and-drop actions, more customers have been able to benefit from the power of automation.     Discover how Microsoft Power Platform and Microsoft Dataverse are activating the strength of your enterprise data using AI, the announcement of “plugins for Microsoft Copilot for Microsoft 365”, plus two new Power Apps creator experiences using Excel and natural language.       Click below to find out more about the general availability of Microsoft Fabric and the public preview of Copilot in Microsoft Fabric. With the launch of these next-generation analytics tools, you can empower your data teams to easily scale the demand on your growing business.     And for the rest of all the good stuff, click the link below to visit the Microsoft Ignite 2023 "Book of News", with over ONE HUNDRED announcements across infrastructure, data, security, new tools, AI, and everything else in-between!        

Back to Basics Tuesday Tip #9: All About the Galleries

This is the ninth post in our series dedicated to helping the amazing members of our community--both new members and seasoned veterans--learn and grow in how to best engage in the community! Each Tuesday, we feature new content that will help you best understand the community--from ranking and badges to profile avatars, from Super Users to blogging in the community. Our hope is that this information will help each of our community members grow in their experience with Power Platform, with the community, and with each other!     Today's Tip: All About the Galleries Have you checked out the library of content in our galleries? Whether you're looking for the latest info on an upcoming event, a helpful webinar, or tips and tricks from some of our most experienced community members, our galleries are full of the latest and greatest video content for the Power Platform communities.   There are several different galleries in each community, but we recommend checking these out first:   Community Connections & How-To Videos Hosted by members of the Power Platform Community Engagement  Team and featuring community members from around the world, these helpful videos are a great way to "kick the tires" of Power Platform and find out more about your fellow community members! Check them out in Power Apps, Power Automate, Power Pages, and Copilot Studio!         Webinars & Video Gallery Each community has its own unique webinars and videos highlighting some of the great work being done across the Power Platform. Watch tutorials and demos by Microsoft staff, partners, and community gurus! Check them out: Power Apps Webinars & Video Gallery Power Automate Webinars & Video Gallery Power Pages Webinars & Video Gallery Copilot Studio Webinars & Video Gallery   Events Whether it's the excitement of the Microsoft Power Platform Conference, a local event near you, or one of the many other in-person and virtual connection opportunities around the world, this is the place to find out more about all the Power Platform-centered events. Power Apps Events Power Automate Events Power Pages Events Copilot Studio Events   Unique Galleries to Each Community Because each area of Power Platform has its own unique features and benefits, there are areas of the galleries dedicated specifically to videos about that product. Whether it's Power Apps samples from the community or the Power Automate Cookbook highlighting unique flows, the Bot Sharing Gallery in Copilot Studio or Front-End Code Samples in Power Pages, there's a gallery for you!   Check out each community's gallery today! Power Apps Gallery Power Automate Gallery Power Pages Gallery Copilot Studio Gallery

Unlocking the Power of Community: A Journey with Featued User Group leaders Geetha Sivasailam and Ben McMann

In the bustling world of technology, two dynamic leaders, Geetha Sivasailam and Ben McMann, have been at the forefront, steering the ship of the Dallas Fort Worth Power Platform User Group since its inception in February 2019. As Practice Lead (Power Platform | Fusion Dev) at Lantern, Geetha brings a wealth of consulting experience, while Ben, a key member of the Studio Leadership team at Lantern, specializes in crafting strategies that leverage Microsoft digital technologies to transform business models.   Empowering Through Community Leadership Geetha and Ben's journey as user group leaders began with a simple yet powerful goal: to create a space where individuals across the DFW area could connect, grow their skills, and add value to their businesses through the Power Platform. The platform, known for its versatility, allows users to achieve more with less code and foster creativity.   The Power of Community Impact Reflecting on their experiences, Geetha and Ben emphasize the profound impact that community engagement has had on both their professional and personal lives. The Power Platform community, they note, is a wellspring of resources and opportunities, fostering continuous learning, skill enhancement, and networking with industry experts and peers.   Favorite Moments and Words of Wisdom The duo's favorite aspect of leading the user group lies in witnessing the transformative projects and innovations community members create with the Power Platform. Their advice to aspiring user group leaders? "Encourage diverse perspectives, maintain an open space for idea-sharing, stay curious, and, most importantly, have fun building a vibrant community."   Building Bridges, Breaking Barriers Geetha and Ben encourage others to step into the realm of user group leadership, citing the rewarding experience of creating and nurturing a community of like-minded individuals. They highlight the chance to influence, impact, and positively guide others, fostering connections that extend beyond mere technology discussions.   Joining a User Group: A Gateway to Growth The leaders stress the importance of joining a user group, emphasizing exposure to diverse perspectives, solutions, and career growth opportunities within the Power Platform community. "Being part of such a group provides a supportive environment for seeking advice, sharing experiences, and navigating challenges."   A Year of Milestones Looking back at the past year, Geetha and Ben express pride in the group's growth and global participation. They recount the enriching experience of meeting members in person at the Microsoft Power Platform conference, showcasing the diverse range of perspectives and guest speakers that enriched the community's overall experience.   Continuous Learning on the Leadership Journey As user group leaders, Geetha and Ben recognize the continuous learning curve, blending interpersonal skills, adaptability, and dedication to foster a vibrant community. They highlight the importance of patience, persistence, and flexibility in achieving group goals, noting the significance of listening to the needs and suggestions of group members.They invite all tech enthusiasts to join the Dallas Fort Worth Power Platform User Group, a thriving hub where the power of community propels individuals to new heights in the dynamic realm of technology.

Visit the Community Lounge at Microsoft Ignite!

Are you attending Microsoft Ignite in Seattle this week? If so, we'd love to see you at the Community Lounge! Hosted by members of our Community team, it's a great place to connect, meet some Microsoft executives, and get a sticker or two. And if you're an MVP there are some special opportunities to meet up!     The Community Lounge is more than just a space—it's a hub of activity, collaboration, and camaraderie. So, dive in, explore, and make the most of your Microsoft Ignite experience by immersing yourself in the vibrant and dynamic community that awaits you.Find out the schedule and all the details here: Community Lounge at Ignite! See you at #MSIgnite!    

Users online (2,154)