Hi all. I have a complex flow created by a former IT associate; it sends an email when a project's status changes to "Assigned." It's been working for years. As of Monday, I'm receiving a 403 error:
I am not in IT so - I'm a bit at a loss. The flow itself had not changed. What may have changed is the "from" email. It was coming from one email (let's say oldemail@company.com) to newemail@company.com. From what I can tell in Outlook, oldmail might be forwarding to new email? Or, they deleted the old one and now it's the new one? I don't know. That swap happened, and it worked on Friday and through Monday, then stopped.
Anyways - any ideas would be appreciated. (PS - I tried putting a ; after the From email - no luck...
Hi @JillH ,
I would suggest you to navigate to Microsoft Office 365 admin center (Link shown as below), and make sure the "newemail@compamy.com" account have all the necessary licenses, e.g. Microsoft Power Automate Free/ Office 365 Business Essentials/ Office 365 Business Premium.
If might take 3-5 mins for the Sync purpose based on my experience. If still no luck, just to make sure oldemail@company.com account and newemail@company.com account have the exactly same settings.
Microsoft Office 365 Admin Center: https://admin.microsoft.com/ (you might need to login as admin)
Cheers,
Dom
Thank you! Here... is what the SysAdmin told me (since I don't have admin rights) :
"If it is sending Address only it does not need that and shared mailboxes do not get licensed."
Hi @JillH ,
'Send Email' function in Microsoft Flow use 'Outlook', for my understanding no matter if it is a shared Mailbox or a personal mail box, that account need to have a license. Would you mind to just let your sys admin give that account a license and try it out?
Shared Mailboxes can be also found under Active Users as well.
Cheers,
Dom
Proud to be a Flownaut!
I've received the same "forbidden" error. For me, the adress from which the emails should be sent, didn't exist anymore. What worked for me was: In the "Send an email" action open "advanced options" and changing the "Sent form" field with another email adress (where i had the rights to send emails from).
Good luck!
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