cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
ppei
Resolver I
Resolver I

Flow condition not working

I created a simple flow for new employee orientation - HR send an email to supervisor/employee after they fiill out supvervisor and employee names and then wait for sometime to send out a reminder email to supvervisor/employee if they haven't completed the form (do the orientation and sign the form). For the latter part, I have tried the following conditions, but none of them works. 1. if the supervisor/employee signature field is empty; 2. if the supervisor/employee signature equals to the supervisor/employee names; 3. status is not completion or status is pending. The reminder will send out even supervisor/employee have signed the form (people picker field). No reminder will send out even status is pending, supervisor/employee signatures equal supervisor/employee names.

 

Does anybody have any clues on what I did wrong?

 

Thanks in advance.

 

Pei

 

 

2 ACCEPTED SOLUTIONS

Accepted Solutions

Thanks again. It works now. I have a status field that is blank when the item is created and then it changes to Pending after I do an update. I used "status is equal to Pending" as condition. I have found out why the condition didn't work when I used it before - I used the wrong status. I need to select the status from Update, not the original.

View solution in original post

ppei
Resolver I
Resolver I

This is an updated information. I found out that if you have set up a list with status column and you did an update item in your Flow. Flow adds a column "Status Value". The status column now changed to Status Value column in Update item in Flow. You have to select Status Value for your condition in Flow to make it working. For example, for me, when I used the condition  "status is equal to Pending", the Flow didn't work, and when i use "status value is equal to Pending", it works.

View solution in original post

11 REPLIES 11
v-yuazh-msft
Community Support
Community Support

Could you please share a screenshot of the configuration of your flow?

Does the HR fiill out supvervisor and employee names in a sharepoint list item?And the supervisor/employee would fill the form for the special item in the list?

 

Please share more details so we would try to provide a proper workaround for you.

 

Best regards,

Alice

Alice,

 

Thank you for your reply. Yes. We are using SharePoint list. See screenshot below for our list and flow.

 

Pei

 

 

NEO2List.JPG

Below is the part of the flow to check if the supervisor field is empty.

NEO2Flow.JPG

I think the issue is that you use the trigger body to evaluate whether a reminder should be sent or not. At the time of the trigger the field will be empty by definition and hence the reminder logic does not work as expected.

 

>> Add a ‘get item’ action between delay and the condition and use the current value of the data in the SharePoint list in the condition.

 

secondly, I try to avoid checking for ‘empty’ - mostly leads to issues. I always put defined initial values into data fields. 

 

>> Define a default value for newly added rows in the SharePoint list e.g. ‘NotSet’ and then evalute in the condition the current value not equal to ‘NotSet’

ErichH, Thank you for your suggestions. Unfortunately, I still don't have the luck to make it working. May this have something to do with my field types. All my fields are either Yes/No, or people and date pickers. I don't have any regular field types. I'll continue testing. All suggesions are welcomed and appreciated.

If you are using Boolean fields then empty for sure does not work. It will be either true or false and you need to use expressions.

Thanks again. It works now. I have a status field that is blank when the item is created and then it changes to Pending after I do an update. I used "status is equal to Pending" as condition. I have found out why the condition didn't work when I used it before - I used the wrong status. I need to select the status from Update, not the original.

Kindly accept the respective post as solution so that other can benefit,

Great to hear - Kindly accept the respective post as solution so that other can benefit,

For me "create flow" option is not showing after creating list




Your SharePoint list must be in Modern mode to see the option. if you are in classic mode, you won't have the option to create Flow. To swtich to Modern mode, go to List Settings > Advanced Settings and select New Experience. Hope this helps.

ppei
Resolver I
Resolver I

This is an updated information. I found out that if you have set up a list with status column and you did an update item in your Flow. Flow adds a column "Status Value". The status column now changed to Status Value column in Update item in Flow. You have to select Status Value for your condition in Flow to make it working. For example, for me, when I used the condition  "status is equal to Pending", the Flow didn't work, and when i use "status value is equal to Pending", it works.

Helpful resources

Announcements

Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!    

Welcome to the Power Automate Community

You are now a part of a fast-growing vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun.   Now that you are a member, you can enjoy the following resources:   Welcome to the Community   News & Announcements: The is your place to get all the latest news around community events and announcements. This is where we share with the community what is going on and how to participate.  Be sure to subscribe to this board and not miss an announcement.   Get Help with Power Automate Forums: If you're looking for support with any part of Power Automate, our forums are the place to go. From General Power Automate forums to Using Connectors, Building Flows and Using Flows.  You will find thousands of technical professionals, and Super Users with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Automate community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered. Galleries: The galleries are full of content and can assist you with information on creating a flow in our Webinars and Video Gallery, and the ability to share the flows you have created in the Power Automate Cookbook.  Stay connected with the Community Connections & How-To Videos from the Microsoft Community Team. Check out the awesome content being shared there today.   Power Automate Community Blog: Over the years, more than 700 Power Automate Community Blog articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on the future of process automation. In the Power Automate Community Blog, you can read the latest Power Automate-related posts from our community blog authors around the world. Let us know if you'd like to become an author and contribute your own writing — everything Power Automate-related is welcome.   Community Support: Check out and learn more about Using the Community for tips & tricks. Let us know in the Community Feedback  board if you have any questions or comments about your community experience. Again, we are so excited to welcome you to the Microsoft Power Automate community family. Whether you are brand new to the world of process automation or you are a seasoned Power Automate veteran - our goal is to shape the community to be your 'go to' for support, networking, education, inspiration and encouragement as we enjoy this adventure together.     Power Automate Community Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Users online (3,197)