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feilda
Helper IV
Helper IV

Flow does not run completely

Here is a copy of a flow i built.  The purpose of the flow is to have the person who enters an item receive a confirmation email when the item is created, and a follow up email when an item is modified.

 

The flow runs fine when we enter a new item but fails when we modify it.

Not sure why?

 

Flow 

• When an item is created

• Initailize variable

• Apply to each

• Initailize variable

• Apply to each

• Initailize variable

• Apply to each

• Initailize variable

• Apply to each

• Initailize variable

• Apply to each

• Initailize variable

• Apply to each

• Send an email

The flow up to this point works perfectly. The next segment does not work

• When an items is created or modified

• Initailize variable

• Apply to each

• Condition:  Created does not equal Modified

• If yes:  Switch

• If no:  nothing happens

On PHASE = 9 different cases

Each case is set up with 

• Get items for the specific phase selected

• Send an email

The flow shows that it is running when the phase is changed but it never completes.  Any ideas?

 

 

24 REPLIES 24

Hi @feilda 

 

Can you please post a screenshot of the error? Unauthorised error might be popping up because of some connection issues. You might want to delete the current connection being used in the trigger and create a new one in its place. 

 

This might also be a caching issue and you might want to log out of the current session and close the browser window and start a fresh browser session and test it to see if you would see the same error popping up again. 

 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

FLOW HELP 6-26-19.PNG

@feilda Can you please post a screenshot of the flow trigger part? also can you try hitting the test button and trgger the flow to check what error is coming and post a screenshot here so that we can better assist you

FLOW HELP 6-26-19 (2).PNG FLOW HELP 6-26-19 (3).PNG

I believe i might have corrected it from your first recommendation.  I went in and re-established the connection and it looks like that fixed it.

Hey @feilda 

 

So were you able to resolve? 

 

If my reply has answered your question or solved your issue, please mark that as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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