Showing results for 
Search instead for 
Did you mean: 
Advocate II
Advocate II

Flow is starting multiple times?

I have a flow which is supposed to start whenever there is a new or modified item in a list. For some reason, the flow sometimes runs two, three or even four times. The flow is creating new users in our O365 tenant. Whenever a user already exists, the flow should only update and not create the user (e.g. location of the user has changed). When flows are starting multiple times the condition whether its a new or existing user can't be triggered as they're running simultaneously, causing multiple account creation.


You can see there is nothing special about when the flow is supposed to start.




but a lot of instances:




Anyone experienced this issue before?

Community Support
Community Support

Hi @leemex,


Have you checked the run details of runs that are running simultaneously?


Are they triggered by the same item?


About the Condition, when the Status is equal to Teilnehmer, what are the next actions have you configured?


When using the trigger “When an item is created or modified” in a simple flow, I don’t get the issue you mentioned.


Please show me more details to help reproduce this issue on my side.



Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello, @leemex!

Have you had an opportunity to apply @v-yamao-msft‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!

Thank you for being an active member of the Flow Community!

Flow Community Manager

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager

Hi @v-yamao-msft


Thanks for your answer.

Sorry for the late reply, I was on vacation Smiley Very Happy


It's quite random I figured - sometimes it does trigger 2 times, sometimes not and I simply can't find out why. The actions after the first conditions are more conditions Smiley LOL

2018-07-16 11_34_50-Clipboard.jpg

Not applicable

Hi @leemex,


We are experiencing the same problem. Have you found a solution?

hey there


Really? I reported this problem to Microsoft and they reported (after a couple of weeks) that they have fixed the issue and it's already rolled out worldwide. 

After that confirmation, I tested it again and it didn't seem to appear anymore. 

Still happening here too. Getting frustrated with the number of hours wasted trying to find a solution while wading through massive amounts of misinformation. Had a process running absolutely perfectly on Zapier, then the Dynamics 365 v9 update broke it. Had to drop back to Flow. Added checks to see if the target values have been changed before allowing the duplicate Flow triggers. However the Flow instances happen so quickly that there is a race condition and even the checks on the target data don't work. This is just straight up broken tech. No excuse for it to have gone on this long. Stupid. 

I agree.
What you could try though is to force run only 1 instance at a time. You can do that by going to your flow settings and set something like "max simultaneous runs" or something like that. I don't have the exact wording at hand, currently, but you'll figure it out 🙂




If you use the trigger created or modified, it can happen that the Flow runs multiple times.

So you create an item, the flow starts, in the meantime a colleague changes that exact same item, the flow runs a second time without you knowing. It will always run if the item has been modified.

This can only be the explenation of this behaviour.


Kind regards




If this reply has answered your question or solved your issue, please mark this question as answered.

Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up.

Not applicable

Hi Tom,


Yes, this seems to have been the problem. A part of the flow actually triggered that items be modified, which seems to have started the flow all over again. Weird though that for 2 months the flow worked fine, and now it suddenly didn't. We solved our problem by using the trigger "When an item is created" instead.


Thanks everyone for the quick responses!

Hi Tom,


I set up a simple flow to test this. I have a new, unshared, Excel Online file to which another process appends a row. I ran the appending process only one time, ever.


I have a flow that checks for the Excel Online file to be modified and then sends an email with the last modified time of the Excel Online file.


I triggered the flow process at 9:52 am with the following results from flow:

  1. At 9:53 am I got the first email from flow with a change date on the Excel Online file of "2018-10-26T14:52:23Z"
  2. At 9:58 am I got a second email from flow with a change date on the Excel Online file of "2018-10-26T14:52:23Z"
  3. At 10:02 am I got a third email from flow with a change date on the Excel Online file of "2018-10-26T14:52:23Z"

As you can see the change dates are identical. If the pattern I have seen over the last few months holds, I will randomly get about 8-20 more emails from the process over the next 24 hours. 


Zero other users have access to the Excel file, and the single row within it has not changed since it was appended.


The "OneDrive for Business - When a File is Modified (Properties Only)" connector itself seems to be broken. It's odd that some people seem to see this behavior and others don't.



I have the same issue with the "When an existing item is modified" and the "When an item is created or modified" triggers, they get triggered by the same event multiple times.


Really annoying, almost all of my flows are based on those triggers and now i had to turn them off because i ended up spamming everyone.


Does anyone have any insight into this issue?


Hey all



I've experienced, even in the early days when created and modified trigger came out, that this appears broken.

Since those issues I've never used this trigger, so if I can give you any advice I would always use when created trigger


Kind regards




If this reply has answered your question or solved your issue, please mark this question as answered.

Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up.

Not applicable

I have the same problem with Dynamics 356: When a record is updated trigger. It triggers randomly 1 or 2 or sometimes even 3 times when closing an opportunity in CRM. Cant see why you would not fix this since a lot of people seems to be struggeling with it!! Any ideas?

Regular Visitor

Hi All,


I am facing issue with MS Flow running multiple times, we are sending notifications on status field and it sends notifications 3-4 times, that is not good for production site.


Any body found the solution for the same?



having the same problem

having the same issue 😞

Multi Super User
Multi Super User

Also having this problem

Having same issue when updating a Dynamics CRM Opportunity.

This is still broken. Here's how I got around it.


Capture some unique piece of data from the triggering event, for instance the name of the account that was modified. Write that piece of data to a file, text, excel whatever. Add a check at the beginning of the flow to compare the account name to the account name written to the file. If they match, terminate the flow, otherwise, continue.


This doesn't keep the flow from starting multiple times, but does keep it from continuing after the first event.  

Helpful resources


Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (2,325)