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mverma
Level: Powered On

Flow not getting triggered when D365 F&O business event get executed

Dear All,

I have created a flow "When business event occurs" in D365 F&O. It automated type flow, i cross checked all my steps couple of time but not able to figure out where is the issue.There is no error or execution history recorded in flow.Is there any way we can debug this issue?  Find the below steps :

 

flow step 1.JPGflow step 2.JPG

Thanks,

Manish

 

      

6 REPLIES 6
Super User
Super User

Re: Flow not getting triggered when D365 F&O business event get executed

Hi @mverma ,

 

When there's no history, it means that the Flow is not even triggered so that you can ignore everything after the trigger for debugging purposes.

 

I would double-check the connections and ensure that all of them are working. Just create a new flow with that trigger and a Notification action, for example, to test if that one is triggering. If not, reset the connection on the Data > Connections tab to check if something didn't break.

 

I know that this is not a definitive answer, but there's a lot that can be happening, so we need to exclude one by one.

 

If you still have issues, please let me know, and we'll try to figure this out together.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

mverma
Level: Powered On

Re: Flow not getting triggered when D365 F&O business event get executed

Thanks Manuel for your response. As suggested i have created another flow, this time i captured different business event(Purchase order confirmation) and it worked fine But not able to find the issue with my another flow.

Thanks,

Manish Verma

 

pri1
Level: Powered On

Re: Flow not getting triggered when D365 F&O business event get executed

I am facing same issue. Can you please provide the navigation of where to check the data connection. I am checking in System administration -> setup -> System parameters -> Data connections tab. 'Enable Data Lake integration', 'Trickle update Data Lake' and 'Azure Key Vault' fields are disabled. I am using non production D365 FO environment.  I tried custom as well as out of box business event. None of them are working.  

mverma
Level: Powered On

Re: Flow not getting triggered when D365 F&O business event get executed

Hi Pri1,

 

Find the attached screen where i see my connections on flow.

Connections.JPG

 

Thanks,

Manish Verma 

 

mverma
Level: Powered On

Re: Flow not getting triggered when D365 F&O business event get executed

I don't know what happen but my flow start getting triggered, although didn't changed anything in my flow.    

Super User
Super User

Re: Flow not getting triggered when D365 F&O business event get executed

Hi @mverma 

 

Probably some issues with the platform. What's important is that it's fixed. 🙂

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

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