cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
J_Price
Frequent Visitor

Flow works correctly but attachment can't be opened

Hi,

 

Please be gentle with me, I'm new to Power Automate and have no coding experience! Somehow I have managed to build a flow that takes input from a form, creates a sharepoint list item and creates an email (routing to the relevant teams). The form includes an upload option for attachments.  I've got the attachments routing into sharepoint and attaching to the email, but when we try to open the attachment we get this message:

J_Price_0-1600184058582.png

I thought there might be a permission issue but neither I or the teams can open the attachment so I don't think its permission related.  The attachment looks perfect in the email:

J_Price_1-1600184169108.png

Does anyone have any ideas?  At the moment, I'm going into the sharepoint list, exporting the attachment and replying to all to submit the attachment as a work around but that can't be a permanent solution.

 

Thanks!

18 REPLIES 18
ScottShearer
Super User
Super User

@J_Price 

Can you post a screen shot of your Flow?  That will be a big help to those trying to assist.

Also, check to make sure that the file extension is included in the name of the file that you created.

 

 

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
J_Price
Frequent Visitor

I've expanded the bits of the flow I think are relevant but if you need to see other bits, let me know

J_Price_0-1600189492875.png

 

J_Price_2-1600189557648.png

J_Price_4-1600189643550.png

 

CFernandes
Super User
Super User

Hi @J_Price

 

 As @ScottShearer mentioned a screenshot would help.

 

With reference to your problem it seems there is a problem with File Content. 

Untitled.png

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

 

 

Hi,

 

I did add images as a reply.

 

If I switch to file content in my flow, the flow fails at the send email stage.

 

This is what I have in my flow:

J_Price_0-1600271075175.png

This is the message in the run: (it means nothing to me but seems like it thinks there isn't an attachment, but there is)

J_Price_1-1600271148721.png

Thanks

 

Jo

@J_Price  Add a compose action just above the Append array action and log the 'File Content' do you get content in Compose action.

 

The error tells me attachment content cannot be null.

@CFernandes 

 

Like this:

J_Price_0-1600274766455.png

That gets me the same error message I was getting before.

@J_Price  Very Strange problem. Can you remove the get File content using Path and reconfigure it.. 

 

From the error it tells me that the 'Attachment Content' is null... Which should not be the case, as your Power Automate solution looks correct.. 

 

 

I tried that yesterday 😞 

 

This might be nothing, but in the code for the file, each one has this: "type":null.  Is this expected or could this be the thing that's causing all the issues?

Hello Team,

 

Can you please share a screenshot of the GET FILE CONTENT USING PATH action, I want to take a look at this. The issue is really with that action in itself.

 

I can see you have the Action GET FILE CONTENT USING PATH, but there is no way for you to push the FULL PATH as a dynamic content to this action because in the Flow above i do not see any action that makes this dynamic property available which is Get file (properties only).

 

The best way to use the GET FILE CONTENT USING PATH action is to first include the GET FILE (properties only) action in the flow which gives as an output a property called Full Path and then use this Full path in GET FILE CONTENT using path action.

 

So just share the screenshot along and let me check.

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

 

 

Hello!

 

I would share it but the changes I made caused the whole flow to fail so I deleted the attachment section and advised the team to manually attach the quote once they'd received the confirmation email.  Could you send me a screenshot of what you mean (I've been using power automate for about 2 weeks and am soooo far out of my depth but learning fast!) and I'll try that tomorrow and share screenshots of that?

 

Thanks

 

Jo

Hello Team,

 

No worries, situations like this can happen.

 

I only need to check one small thing, how you have configured your Get file content action.

 

The action highlighted in the image below, can you open it and show me how you have configured it.

 

 

yashkamdar_0-1600361372540.png

 

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

 

Hi, I've recreated it. It looked like this.  The bit that's crossed out is the sharepoint site where the attachments are uploading ok.

 

J_Price_0-1600427392020.png

Interestingly, the flow won't save with this bit rebuilt.  I'm getting this error now:

J_Price_1-1600427578359.png

 

Anonymous
Not applicable

Did you find a solution?

 

I am having a similar problem with my attachments which won't open from the approval email or approval saying it is corrupted - but I can open it directly from the SharePoint folder.

 

I don't know what the problem is - so would appreciate your help!

 

zn_0-1613712603024.png

 

Anonymous
Not applicable

Hi Yashkamdar, 

 

Can you please check my flow. I am having the same problem with it being corrupted.

 

I tried the get file content using path as you suggested. 

 

zn_0-1613721704677.png

 

Many thanks!

 

 

IG1984
New Member

Hi there,

 

I'm having the same problem too. Can you please review my flow?

1.PNG2.PNG

Many thanks..

p_doc
Resolver I
Resolver I

Hi @J_Price and others,

 

I also had to same issue, my work around was to create a SharePoint sharing link and send that sharing link in the email.

Hope so this helps.

 

Thanks,

Paul

VincentBvS
New Member

Bit late response to this topic but I just got the same errros and was looking for a solution as well.

In the end I found out that recreating the "File Content" in the "Append to Array Variable" solved my problem.

Strangly enough it rename itself to "Body" after saving.

 

VincentBvS_0-1643992618151.png

 

I thought maybe handy for others to know when searching for this annoying issue....

 

The Apply to each loop requires information about the uploaded files to be in JSON format. We can construct an expression get this information into JSON format by "wrapping" the dynamic content for the Upload your file property inside a json function:

snag_72e9ce0

 
 
 

ekarim2020_1-1644089753125.png


Ellis
____________________________________
If I have answered your question, please mark the post as Solved.
If you like my response, please give it a Thumbs Up.

Helpful resources

Announcements

Super User of the Month | Drew Poggemann

As part of a new monthly feature in the Community, we are excited to share that Drew Poggemann is our featured Super User for the month of February 2024. If you've been in the Community for a while, we're sure Drew's name is familiar to you, as he is one of our most active contributors--he's been a Super User for five consecutive seasons!   Since authoring his first reply 5 years ago to his 514th solution authored, Drew has helped countless Community members with his insights and expertise. In addition to being a Super User, Drew is also a User Group leader and a Microsoft MVP. His contributions to our Super User sessions and to the new SUIT program are always welcome--as well as his sense of humor and fun-loving way of sharing what he knows with others.   When Drew is not solving problems and authoring solutions, he's busy overseeing the Solution Architecture team at HBS, specializing in application architecture and business solution strategy--something he's been doing for over 30 years. We are grateful for Drew and the amazing way he has used his talent and skills to help so many others in the Community. If you are part of the SUIT program, you got to hear some great tips from Drew at the first SUIT session--and we know he still has much more to share!You can find him in the Community and on LinkedIn. Thank you for all you do, Drew!

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Our team will be reviewing posts using the new "Copilot Studio" label to ensure we highlight and amplify the most relevant and recent content, so you're assured of high-quality content every time you visit. If you share a post that gets featured in the curated gallery, you'll get a PM in the Community to let you know!The curated gallery is ready for you to experience now, so visit the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community. We can't wait to see what you "cook" up!    

Celebrating a New Season of Super Users with Charles Lamanna, CVP Microsoft Business Applications

February 8 was the kickoff to the 2024 Season One Super User program for Power Platform Communities, and we are thrilled to welcome back so many returning Super Users--as well as so many brand new Super Users who started their journey last fall. Our Community Super Users are the true heroes, answering questions, providing solutions, filtering spam, and so much more. The impact they make on the Communities each day is significant, and we wanted to do something special to welcome them at our first kickoff meeting of the year.   Charles Lamanna, Microsoft CVP of Business Applications, has stressed frequently how valuable our Community is to the growth and potential of Power Platform, and we are honored to share this message from him to our 2024 Season One Super Users--as well as anyone who might be interested in joining this elite group of Community members.     If you want to know more about Super Users, check out these posts for more information today:    Power Apps: What is A Super User? - Power Platform CommunityPower Automate: What is A Super User? - Power Platform Community Copilot Studio: What is A Super User? - Power Platform Community Power Pages: What is A Super User? - Power Platform Community

Super Users 2024 Season One is Here!

   We are excited to announce the first season of our 2024 Super Users is here! Our kickoff to the new year welcomes many returning Super Users and several new faces, and it's always exciting to see the impact these incredible individuals will have on the Community in 2024! We are so grateful for the daily difference they make in the Community already and know they will keep staying engaged and excited for all that will happen this year.   How to Spot a Super User in the Community:Have you ever written a post or asked for help in the Community and had it answered by a user with the Super User icon next to their name? It means you have found the actual, real-life superheroes of the Power Platform Community! Super Users are our heroes because of the way they consistently make a difference in the Community. Our amazing Super Users help keep the Community a safe place by flagging spam and letting the Community Managers know about issues. They also make the Community a great place to find answers, because they are often the first to offer solutions and get clarity on questions. Finally, Super Users share valuable insights on ways to keep the Community growing, engaging, and looking ahead!We are honored to reveal the new badges for this season of Super Users! Congratulations to all the new and returning Super Users!     To better answer the question "What is a Super User?" please check out this article: Power Apps: What is A Super User? - Power Platform CommunityPower Automate: What is A Super User? - Power Platform Community Copilot Studio: What is A Super User? - Power Platform Community Power Pages: What is A Super User? - Power Platform Community

Did You Attend the Microsoft Power Platform Conference in 2022 or 2023? Claim Your Badge Today!

If you were one of the thousands of people who joined us at the first #MPPC Microsoft Power Platform Conference in 2022 in Orlando--or attended the second-annual conference in Las Vegas in 2023--we are excited to honor you with a special community badge! Show your support for #MPPC Microsoft Power Platform Conference this year by claiming your badge!           Just follow this link to claim your badge for attending #MPPC in 2022 and/or 2023: MPPCBadgeRequest    Want to earn your badge for 2024? Just keep watching our News & Announcements for the latest updates on #MPPC24.

Microsoft Power Platform | 2024 Release Wave 1 Plan

Check out the latest Microsoft Power Platform release plans for 2024!   We have a whole host of exciting new features to help you be more productive, enhance delegation, run automated testing, build responsive pages, and so much more.    Click the links below to see not only our forthcoming releases, but to also try out some of the new features that have recently been released to market across:     Power Apps  Power Automate  Copilot Studio   We can’t wait to share with you all the upcoming releases that will help take your Power Platform experience to the next level!    Check out the entire Release Wave: Power Platform Complete Release Planner 

Users online (6,010)