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Regular Visitor

Flow works correctly but attachment can't be opened

Hi,

 

Please be gentle with me, I'm new to Power Automate and have no coding experience! Somehow I have managed to build a flow that takes input from a form, creates a sharepoint list item and creates an email (routing to the relevant teams). The form includes an upload option for attachments.  I've got the attachments routing into sharepoint and attaching to the email, but when we try to open the attachment we get this message:

J_Price_0-1600184058582.png

I thought there might be a permission issue but neither I or the teams can open the attachment so I don't think its permission related.  The attachment looks perfect in the email:

J_Price_1-1600184169108.png

Does anyone have any ideas?  At the moment, I'm going into the sharepoint list, exporting the attachment and replying to all to submit the attachment as a work around but that can't be a permanent solution.

 

Thanks!

12 REPLIES 12
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Super User III
Super User III

Re: Flow works correctly but attachment can't be opened

@J_Price 

Can you post a screen shot of your Flow?  That will be a big help to those trying to assist.

Also, check to make sure that the file extension is included in the name of the file that you created.

 

 

 

 

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Scott
Highlighted
Regular Visitor

Re: Flow works correctly but attachment can't be opened

I've expanded the bits of the flow I think are relevant but if you need to see other bits, let me know

J_Price_0-1600189492875.png

 

J_Price_2-1600189557648.png

J_Price_4-1600189643550.png

 

Highlighted
Memorable Member
Memorable Member

Re: Flow works correctly but attachment can't be opened

Hi @J_Price

 

 As @ScottShearer mentioned a screenshot would help.

 

With reference to your problem it seems there is a problem with File Content. 

Untitled.png

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

 

 

Highlighted
Regular Visitor

Re: Flow works correctly but attachment can't be opened

Hi,

 

I did add images as a reply.

 

If I switch to file content in my flow, the flow fails at the send email stage.

 

This is what I have in my flow:

J_Price_0-1600271075175.png

This is the message in the run: (it means nothing to me but seems like it thinks there isn't an attachment, but there is)

J_Price_1-1600271148721.png

Thanks

 

Jo

Highlighted
Memorable Member
Memorable Member

Re: Flow works correctly but attachment can't be opened

@J_Price  Add a compose action just above the Append array action and log the 'File Content' do you get content in Compose action.

 

The error tells me attachment content cannot be null.

Highlighted
Regular Visitor

Re: Flow works correctly but attachment can't be opened

@CFernandes 

 

Like this:

J_Price_0-1600274766455.png

That gets me the same error message I was getting before.

Highlighted
Memorable Member
Memorable Member

Re: Flow works correctly but attachment can't be opened

@J_Price  Very Strange problem. Can you remove the get File content using Path and reconfigure it.. 

 

From the error it tells me that the 'Attachment Content' is null... Which should not be the case, as your Power Automate solution looks correct.. 

 

 

Highlighted
Regular Visitor

Re: Flow works correctly but attachment can't be opened

I tried that yesterday 😞 

 

This might be nothing, but in the code for the file, each one has this: "type":null.  Is this expected or could this be the thing that's causing all the issues?

Highlighted
Continued Contributor
Continued Contributor

Re: Flow works correctly but attachment can't be opened

Hello Team,

 

Can you please share a screenshot of the GET FILE CONTENT USING PATH action, I want to take a look at this. The issue is really with that action in itself.

 

I can see you have the Action GET FILE CONTENT USING PATH, but there is no way for you to push the FULL PATH as a dynamic content to this action because in the Flow above i do not see any action that makes this dynamic property available which is Get file (properties only).

 

The best way to use the GET FILE CONTENT USING PATH action is to first include the GET FILE (properties only) action in the flow which gives as an output a property called Full Path and then use this Full path in GET FILE CONTENT using path action.

 

So just share the screenshot along and let me check.

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

 

 

Highlighted
Regular Visitor

Re: Flow works correctly but attachment can't be opened

Hello!

 

I would share it but the changes I made caused the whole flow to fail so I deleted the attachment section and advised the team to manually attach the quote once they'd received the confirmation email.  Could you send me a screenshot of what you mean (I've been using power automate for about 2 weeks and am soooo far out of my depth but learning fast!) and I'll try that tomorrow and share screenshots of that?

 

Thanks

 

Jo

Highlighted
Continued Contributor
Continued Contributor

Re: Flow works correctly but attachment can't be opened

Hello Team,

 

No worries, situations like this can happen.

 

I only need to check one small thing, how you have configured your Get file content action.

 

The action highlighted in the image below, can you open it and show me how you have configured it.

 

 

yashkamdar_0-1600361372540.png

 

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

 

Highlighted
Regular Visitor

Re: Flow works correctly but attachment can't be opened

Hi, I've recreated it. It looked like this.  The bit that's crossed out is the sharepoint site where the attachments are uploading ok.

 

J_Price_0-1600427392020.png

Interestingly, the flow won't save with this bit rebuilt.  I'm getting this error now:

J_Price_1-1600427578359.png

 

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