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kayleegoose Advocate II
Advocate II

Flows suddenly disconnected from connections. Internal server error from Azure resource manager

Service account for Flow has disconnected from all Connections and would not allow me to fix the connections. When I clicked Fix Connection next to them, the popup window appeared, I clicked the account, then the window closed and nothing changed. Connections included Outlook, SharePoint, and Approvals.

 

Now I cannot even see the connections. When I choose a Flow, the Connections section on the Flow page (above Owners) is just spinning.

 

I get a "Something went wrong. Please try again. Failed to retrieve connections" error when I try to go to Data > Connections. 

 

Azure error receive when clicking on a Flow:

Encountered internal server error from Azure Resource Manager. The tracking Id is 'e412ed8c-c726-48e5-abb4-ad64531d45de'.

 

It seems like Flow is running painfully slow right now. Not sure if this is just for me or not. 

 

This is time-sensitive and we have business flows failing. I thought I might get a faster response here than if I submitted a ticket to Microsoft, but I'm going to do that as well, unless anyone knows how to get in contact with support faster. 

3 REPLIES 3
Anonymous
Not applicable

Re: Flows suddenly disconnected from connections. Internal server error from Azure resource manager

Hi kayleegoose,

 

We have a question open about this with some Kudos and visibility already:

https://powerusers.microsoft.com/t5/General-Flow-Discussion/Error-Message-in-Flow-AzureResourceManag...

 

Feel free to add your comments there as well; stacking them together may help us get more visibility and a quicker response.

kayleegoose Advocate II
Advocate II

Re: Flows suddenly disconnected from connections. Internal server error from Azure resource manager

Thank you! I commented this there, but we had to reauthenticate the account being used for our Flows and everything started working again. Could be a coincidence and everything is back up and running anyways, but thought I would share just in case.

Community Support
Community Support

Re: Flows suddenly disconnected from connections. Internal server error from Azure resource manager

Hi @kayleegoose,

 

If your problem has been solved, please go ahead and mark the post as solved by clicking “Accept as Solution” so that this thread will be marked for other users to easily identify!

 

Best Regards,

Alice

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