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Frank7
Helper II
Helper II

Forward an approval request after timeout

Hi 

I have created an approval request and would like to achieve that if the approver is not available to forward the request to the next approver. I would like to add a timeout of x-days and then forward the request.

This is the part of my flow I am talking about

Frank7_0-1632465736943.png

 

2 REPLIES 2
eric-cheng
Solution Sage
Solution Sage

Hi @Frank7 ,

 

Because the task is assigned to the person, it will need to be reassigned.  You can do that via the approval center but it is not possible to do this via a flow out the box.  There are some workarounds here to utilise a timeout and then create a new approval if it times out OR you can go into Dataverse and update the Approval table directly as mentioned here.

 

ericcheng_0-1632467711372.png

 

 

 

Frank7
Helper II
Helper II

@eric-cheng thanks for your feedback, You are using start and wait for an approval, I am using create and approval and then wait for an approval. 

 

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