Forward or send emails with embedded images

[Anonymous]

Hi Everyone,

I have the following flow:

• When new email arrives, get its content and send on to certain users (but NOT forward as I don't want the header and subject altered)

Now the issue I have is that some incoming emails contain embedded images which must be preserved.

When flow gets that email's body and sends it as a new email, every picture gets displayed as error.

Is there a fix for this? Could a new 'forward' activity be created that can be sent from shared mailbox, with an option to remove the 'header' (i.e. keep body exactly as it was) and customize subject?

[manuelstgomes]

Hi @Anonymous 

The images are embedded and encoded in the email. When you're "transferring" the body probably, it only transfers the "HTML" of the email and not the embedded images and other elements, that's why you're getting the issue.

I think the only clean solution is to forward the email, but then you'll have your subject altered indeed.

Probably someone else may have a clever workaround to achieve this.

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Cheers
Manuel

[Anonymous]

Thanks @manuelstgomes 

Yep that's exactly the problem with forwarding.

I need to preserve the subject as is & have no additional header created. Effectively, the outgoing email must look exactly as it arrived in the mailbox.

[manuelstgomes]

Hi @Anonymous 

I'm finding it strange that the images don't get sent since they are embedded in the "HTML"

Can you please check in the results of the send email if there are fields like:

<img src="data&colon;image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAZAAAADSCAMAAABThmYtAAAAXVB" alt="img" />

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel