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j2associates
Regular Visitor

Gateway error

I have a personal account and also a business account. We downloaded and setup a gateway at work today so that we can use File System tringgers and actions. No matter how I log in, when I go to settings and click on Gateways, it displays an error dialog that says Premium account required.

 

Gateway error dialog

 

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Dual Super User
Dual Super User

Re: Gateway error

Hi @j2associates 

 

https://docs.microsoft.com/en-us/connectors/filesystem/#/providers/microsoft.powerapps/apis/shared_f...

- requires on premises data gateway which does require a premium license based on -- https://techcommunity.microsoft.com/t5/Office-Retirement-Blog/UPDATED-Updates-to-Microsoft-Flow-and-...

 

Regards,

Reza Dorrani

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

 

View solution in original post

4 REPLIES 4
Dual Super User
Dual Super User

Re: Gateway error

Hi @j2associates 

 

Using the data gateway requires your account to have a premium license

https://us.flow.microsoft.com/en-us/pricing/

Your account requires either plan 1 or plan 2

 

Regards,

Reza Dorrani

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

 

j2associates
Regular Visitor

Re: Gateway error

Hello Reza,

 

Thank you for the quick reply. So does that mean you cannot use the File System connector with Free Flow? If that is the case, it would be very helpful if the installation article mentioned that it was premium content.

Dual Super User
Dual Super User

Re: Gateway error

Hi @j2associates 

 

https://docs.microsoft.com/en-us/connectors/filesystem/#/providers/microsoft.powerapps/apis/shared_f...

- requires on premises data gateway which does require a premium license based on -- https://techcommunity.microsoft.com/t5/Office-Retirement-Blog/UPDATED-Updates-to-Microsoft-Flow-and-...

 

Regards,

Reza Dorrani

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

 

View solution in original post

j2associates
Regular Visitor

Re: Gateway error

Thanks again for the help. So how does one go about determining which plan is required for a given connector? You information was helpful but the link pertaining to the fact that it was transferrring to premium was obscure and several months old, way before Flow was even on our horizon. I would have never had time to dig that out.

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