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“Get file Content” Sharepoint connector timed out for files over 20MB

I created my flow with a Get File Content from a sharepoint connector,which was working fine for all the files less than 20 MB.

 

For the files greater than 20 MB getting timeout after 4 retries by giving the 500 Internal Server Error

 

Some Other findings :

  • A file with 17 MB got succeeded at the second retry, however for files more than 20 MB it always getting failed even after 4 retries.

 

Error:

 

 

 

{
  "error": {
    "code": 500,
    "source": "europe-002.azure-apim.net",
    "clientRequestId": "89854546-eaa6-4c32-9002-d7033c2e087e",
    "message": "BadGateway",
    "innerError": {
      "status": 500,
      "message": "Request timed out. Try again later.\r\nclientRequestId: 89854546-eaa6-4c32-9002-d7033c2e087e\r\nserviceRequestId: bcbd579f-a605-d08b-4221-9a73003a315e",
      "source": "xxxxxxxxxxx",
      "errors": []
    }
  }
}

 

 

P.S I tried the same in logic apps and having the same issue

2 REPLIES 2
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Super User
Super User

Re: “Get file Content” Sharepoint connector timed out for files over 20MB

Hello @Jayendran 

 

This is from configuration most likely on SharePoint.

 

Try this:

https://docs.microsoft.com/en-us/sharepoint/troubleshoot/lists-and-libraries/request-timed-out-when-...





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New Member

Re: “Get file Content” Sharepoint connector timed out for files over 20MB

Hi @Jcook ,

 

Thanks for your replay. But the link is for uploading some files to sharepoint which is having more size. 

 

However in my case, i don't want to upload huge files. Infact the huge files are already there in the sharepoint. I just want to read the file from the sharepoint using automate/flow with get file content connector and got timeout.

 

Can you help to solve how to read files over 20 MB which is already in the sharepoint from the flow ? - using sharepoint get file content connector ?

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