cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
jparis
Helper I
Helper I

Getting email notification on new or updated calendar events - user is getting many alerts for existing events

We have group of people who want to have email alerts sent to them when a calendar event is created or updated (they have delegates adding appointments/changing appointments on their calendars). I have set one person up to test with the trigger when an event is created, updated, or deleted and set a condition not do anything on the deleted action, otherwise send an email notification with the action type and some details about the appointment.  The past few days they are getting a lot of emails for update actions - even though no one is adjusting any of these appointments (37 emails over the weekend when no one is working and changing anything). I changed the incoming days tracked and the previous days tracked to a shorter window to see if that helps, but they are still getting multiple alerts about events being updated.

 

Anyone have any insight or experience with this trigger and its behavior?

4 REPLIES 4
RobElliott
Super User
Super User

@jparis as always, a screenshot of your flow would help us try to identify where there might be a problem.

Rob
Los Gallardos

Flow failures are due to email rate limiting.

msedge_6q8167F1N3.pngmsedge_JuQKkS2nJ5.png

@jparis I set up  a copy of your flow and I am also getting multiple updates for the same new or amended calendar event so I think there must be something about the trigger that is polling the calendar regularly and comparing changes incorrectly. The rest of the flow is correct so it has to be the trigger and I don't have a solution for that at the moment.

Rob
Los Gallardos
If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.

Thanks for confirming the behavior.

Helpful resources

Announcements
MPA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (1,189)