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Kudo Kingpin
Kudo Kingpin

Getting "Flow Failed" email notifications even though Flow was cancelled, not failed

We keep getting "Flow failed" notifications even though a flow was just terminated with a "cancelled" state.


We want to keep using "cancelled" state because it provides an aditional information in the Flow history table. But we don't like to keep receiving scary false positive alerts that claim that some Flow failed when it didn't:


False positive email alertsFalse positive email alerts

Community Support
Community Support

Hi @DenisMolodtsov,


I did a simple test on my side as you said, confirmed that if Run history shows Cancelled, the notification will show "Flow failed".

Flow does not clearly distinguish between the Failed status and the Cancelled status within Terminate action in terms of notification.

You could post this idea in the Flow Ideas forum, so it might be considered to improve the situation you are encountering for future releases.



Best Regards,


Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

It also show Flow failed even that it didnt, when I set to wait 7 days for approval and go on a parallel branch for another approve, after that.

Isnt that weird? A step is skipped, indeed, but it isnt a failure






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