Showing results for 
Search instead for 
Did you mean: 
Kudo Kingpin
Kudo Kingpin

Getting "Flow Failed" email notifications even though Flow was cancelled, not failed

We keep getting "Flow failed" notifications even though a flow was just terminated with a "cancelled" state.


We want to keep using "cancelled" state because it provides an aditional information in the Flow history table. But we don't like to keep receiving scary false positive alerts that claim that some Flow failed when it didn't:


False positive email alertsFalse positive email alerts

Community Support
Community Support

Hi @DenisMolodtsov,


I did a simple test on my side as you said, confirmed that if Run history shows Cancelled, the notification will show "Flow failed".

Flow does not clearly distinguish between the Failed status and the Cancelled status within Terminate action in terms of notification.

You could post this idea in the Flow Ideas forum, so it might be considered to improve the situation you are encountering for future releases.



Best Regards,


Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

It also show Flow failed even that it didnt, when I set to wait 7 days for approval and go on a parallel branch for another approve, after that.

Isnt that weird? A step is skipped, indeed, but it isnt a failure






Did I answer your question? Mark my post as a solution!

Proud to be a Flownaut!

Helpful resources

Microsoft Ignite

Microsoft Ignite

Join digitally, March 2–4, 2021 to explore new tech that's ready to implement. Experience the keynote in mixed reality through AltspaceVR!

New Super Users

Meet the Power Automate Super Users!

Many congratulations to the Season 1 2021 Flownaut Crew!

Microsoft Ignite

Microsoft Power Platform: 2021 Release Wave 1 Plan

Power Platform release plan for the 2021 release wave 1 describes all new features releasing from April through September 2021.

MPA Community Blog

Power Automate Community Blog

Check out the community blog page where you can find valuable learning material from community and product team members!

Users online (34,183)