Showing results for 
Search instead for 
Did you mean: 
Helper I
Helper I

Grant access to an item or a folder action is behaving different in 2 tenants

Hello Sirs,

I need to understand why the "Grant access to an item or a folder" action is behaving differently in the two different tenants.
In the first one:
When some of the eMail addresses that are used in the "Recipients" section of this action (they are stored in string variable with ";" separator) are not found in the directory the FLOW action is completed successfully. The action is providing access to the people that are found with no errors. The missing one is not taken into consideration at all. I could even type some custom text, no error at all.
In the second action the same test:
The action fails and is not giving access to anyone if even one of the users stored in the variable is not found. The error is "Not found".
I need to understand how to achieve the same FLOW action behavior from the first tenant (in this example), in order to use it in the second tenant. If the user is deleted, you have typed something incorrect or etc. the FLOW to give permissions only to the found eMail addresses.

Thank you in advance.
This will be a great help for me.


Kind Regards


Helper I
Helper I

I do forget to mention that I have a breakroleinheritance  for the list above the "Grant access to an item or a folder" action. This is the picture of the first tenant where I used dummy text for eMail addresses:

In the other tenant, result will be an error...

Helpful resources

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Super User 2 - 2022 Congratulations 768x460.png

Welcome Super Users

The Super User program for 2022- Season 2 has kicked off!

Users online (4,302)