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NikTan
Level: Powered On

Help on Reminder at Multilevel

Hi All,

I have 3 level approval, For first level approval i have added parallel brach and setting reminder field to set is false.

For 1st level reminder is workinf fine.

I am unable to see Add Parallel option in 2nd level of approval

please find scrrenshot. i Would like to sent reminder in Head Approval section.Reminder1.PNGReminder2.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Help on Reminder at Multilevel

Hi @NikTan,

 

Per my certain test, I found that adding a parallel branch directly under the If yes or If no branch is not available. While you could try the following workaround.

Under the If yes branch, adding a dumb action first, such as Compose, then the action Start an approval, then it would be able to add the parallel branch.

1.PNG

Hope it could be a reference for you.

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Community Support Team
Community Support Team

Re: Help on Reminder at Multilevel

Hi @NikTan,

 

Per my certain test, I found that adding a parallel branch directly under the If yes or If no branch is not available. While you could try the following workaround.

Under the If yes branch, adding a dumb action first, such as Compose, then the action Start an approval, then it would be able to add the parallel branch.

1.PNG

Hope it could be a reference for you.

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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