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Advocate II
Advocate II

How many Flow runs do I get with Dynamics 365 Enterprise 1 Plan?

I am a little confused by the information on my subscriptions page, the PowerApps pricing page, and the Flow Pricing page:

 

In My Account -> Subscriptions, I have the following license:

Dynamics 365 Customer Engagement Plan Enterprise Edition
which includes:
PowerApps for Dynamics 365
Flow for Dynamics 365
 
On the PowerApps pricing page, it says PowerApps for Dynamics 365 'Includes Flow Plan 2', and lists 15,000 runs per month with 1-min checks.
 
However, on my subscriptions page it says I have 'Flow for Dynamics 365', which, according to the Flow pricing page only includes 2000 runs per month with 5-min checks. It also says that my plan should come with Flow P2 on the Flow pricing page (These Dynamics 365 plans include 'Microsoft Flow Plan 2':), and under the 'Flow Plan 2' section, it says 'Current plan', indicating that I do have Flow P2.
 
So, just to be sure I go to the Flow Admin Portal and download the .csv of licenses assigned to me - turns out I have 13 different Flow and PowerApps licenses from various locations, and the one I am getting from the 'Dynamics 365 Plan 1 Enterprise Edition' License is 'Flow for Dynamics 365' not 'Flow Plan 2'.
 
This is all rather confusing to say the least, compounded by the fact that I apparently have a 'Flow Plan 2 Trial' which was assigned 2 years ago, gives no indication of whether it's actie or not and is not available to 'turn off' in the Admin portal.
 
So, is the Flow Pricing page wrong, and is the 'Flow for Dynamics 365' the highest available plan, much like the 'PowerApps for Dynamics 365' is the highest plan, or should I see a license for Flow P2 assigned via my 'Dynamics 365 Plan 1 Enterprise Edition' license?
 
 

 

3 REPLIES 3
Community Support
Community Support

Hi @ NickDewitt,

 

 

Could you please share a screenshot of your subscriptions page?

 

The 'Flow for Dynamics 365' isn't the highest available plan,as is shown in the flow pricing page, the 'Flow Plan 2' is the highest available plan.

Capture.PNG

 

 

 

Please let me know if your problem could be solved.

 

 

 

Regards,
Alice Zhang

Hi @v-yuazh-msft,

 

Sure:
DynamicsSubscription.png

 

Based on the PowerApps pricing page, if I have PowerApps for Dynamics 365, Flow Plan 2 should be included, not Flow for Dynamics 365.

 

And here are the licenses assigned to me if i go to Flow Admin and download the licenses csv:

 

ServiceLicense
PowerApps for Dynamics 365Dynamics 365 Plan 1 Enterprise Edition
Flow for Dynamics 365Dynamics 365 Plan 1 Enterprise Edition
Flow FreeFlow Free
Flow Plan 2 TrialFlow Plan 2 Trial
Flow for Office 365Office 365 Enterprise E5
PowerApps for Office 365Office 365 Enterprise E5

 

 

Kind regards,

Nick

 

 

 

 

 

 

 

 

Hi @ NickDewitt,

 

 

I assume that it is because the Flow Plan 2 in included in the PowerApps for Dynamics 365,so the licenses would only need to display the PowerApps for Dynamics 365 and don't need to display the Flow Plan 2.

 

Please let me know if your problem could be solved.

 

Regards,
Alice Zhang

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