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kensley
Resolver I
Resolver I

How to add a third option for conditions

Within my custom flow, I have a Start and Wait for an Approval action, as well as a Condition action. When I run my flow, approvers will receive an e-mail notification allowing them to either Accept & Reject the request.  But I would like them to see a third button, so that they see....

 

"Accept", "Reject", "Need more Information"

 

How can I achieve this logic in my flow so that an approver can see all three buttons in their email? Has this been done already?  If so, where do I go to learn how to set this up?

 

Many thanks!

 

1 ACCEPTED SOLUTION

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kensley
Resolver I
Resolver I

Got it.  This article was the initial step for me.  But after you set things based on that guide....

 

1. Save the flow

2. Click Test in the top right corner

3. Select "I'll perform a trigger action"

4. Then do what the next page tells you to do...it may be in tiny print, but it says "To see it work now, add a new list item to the SharePoint folder you selected. This may take a few moments."  Do just that...go back to your SharePoint list associated to this flow and put in a new item.  The flow will then automatically kick in and the approval process should begin.

 

The biggest take-away for me in this guide was not using Condition Action, but rather using the Switch Action.  If feels more natural when you need more than a Yes or No condition.  

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1 REPLY 1
kensley
Resolver I
Resolver I

Got it.  This article was the initial step for me.  But after you set things based on that guide....

 

1. Save the flow

2. Click Test in the top right corner

3. Select "I'll perform a trigger action"

4. Then do what the next page tells you to do...it may be in tiny print, but it says "To see it work now, add a new list item to the SharePoint folder you selected. This may take a few moments."  Do just that...go back to your SharePoint list associated to this flow and put in a new item.  The flow will then automatically kick in and the approval process should begin.

 

The biggest take-away for me in this guide was not using Condition Action, but rather using the Switch Action.  If feels more natural when you need more than a Yes or No condition.  

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