cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
kensley
Resolver II
Resolver II

How to run Power Automate connectors as a company level account?

I have been testing results locally in my development environment with the "Start and wait for approval" connector so that Microsoft Form submitters and approvers can see each other's information through Outlook 365.  That part has been great so far.

 

But now that my flow is ready to be used at an organization level,  how can "I" run my flows, and make it appear that all the From's: and Created bys: and Requested bys: in Outlook 365, are not coming from me, (littleODeveloper@company.com), but instead are coming from a higher level...(i.e.) hr@company.comI obviously don't have access to the human resources email account within my organization, and I am the only employer who knows how to run flows.  Regardless, these flows are for the organization level, so I need a way to find settings, or connectors that will allow these flows to appear as they come from top level email accounts of the organization, not my own.

 

My two primary connectors in my project:

 

  • "Start and wait for approval"
  • "Outlook 365 Send an email v2"

 

Here is one example, whenever I run the Outlook 365 Send an email v2 connector, its fine it says it comes from me when I am doing local testing/prepping/developing.  But as soon as this flow package is ready to be used in a company setting, it shouldn't be coming from me. It should be coming from a company level account.

 

How can I capitalize on this?  How has IT developers on this thread found a way around this issue?

1 ACCEPTED SOLUTION

Accepted Solutions
Jcook
Most Valuable Professional
Most Valuable Professional

Hello @kensley 

 

Best practice would be to have service accounts.

 

These accounts should be only used for automation and flow. If you use azure, the credentials could be stored in key vault.

 

for example:

you could have a service account email as:

Automate.Flow@<yourOrg.com>


Did I answer your question? Mark my post as a solution!

If you like my post please hit the Thumbs Up


Proud to be a Flownaut!


Check out my blog for Power Automate tips,
tricks, and guides
FlowAltDelete





View solution in original post

4 REPLIES 4
Jcook
Most Valuable Professional
Most Valuable Professional

Hello @kensley 

 

Best practice would be to have service accounts.

 

These accounts should be only used for automation and flow. If you use azure, the credentials could be stored in key vault.

 

for example:

you could have a service account email as:

Automate.Flow@<yourOrg.com>


Did I answer your question? Mark my post as a solution!

If you like my post please hit the Thumbs Up


Proud to be a Flownaut!


Check out my blog for Power Automate tips,
tricks, and guides
FlowAltDelete





@Jcook, thanks for helping me see how this issue is being solved today through our Microsoft applications.

Hi @Jcook ,

 

how would you go about setting this up? In my organisation we need to create workflows that run run against SharePoint items, and want it’s imperative that they run every time.

 

We can create a service account, but our concern is password expiration. We have a very strong password policy which requires accounts to renew password more often than your average organisation. This does not exclude a potential service account for this scenario; therefore we’ll need to be on top of that workflow.. refreshing the connection..?  whenever the password expires. We want to avoid that at all costs

 

I’m now wondering is adding Azure KeyVault in the mix could help build a case to put forward to our security department (but I’ll need to know how to make it happen first l!).


Or if there’s a way to use something like Azure managed identities so we don’t want to worry about credentials at all (I read somewhere Logic Apps a better suited  for our scenario, but the authentication issue remains)


Any information you can provide will he greatly appreciated

 

Jcook
Most Valuable Professional
Most Valuable Professional

Hello @DresP 

 

In my org, we use plenty of Service accounts, and the password policy set on those accounts does require a change every month. What I have noticed is, all integrations or flows that have this connection are not affected unless you are redeploying them, or making a new connection.

 

** This is what I have encountered, this could be different for you or someone else **


Did I answer your question? Mark my post as a solution!

If you like my post please hit the Thumbs Up


Proud to be a Flownaut!


Check out my blog for Power Automate tips,
tricks, and guides
FlowAltDelete





Helpful resources

Announcements

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!    

Welcome to the Power Automate Community

You are now a part of a fast-growing vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun.   Now that you are a member, you can enjoy the following resources:   Welcome to the Community   News & Announcements: The is your place to get all the latest news around community events and announcements. This is where we share with the community what is going on and how to participate.  Be sure to subscribe to this board and not miss an announcement.   Get Help with Power Automate Forums: If you're looking for support with any part of Power Automate, our forums are the place to go. From General Power Automate forums to Using Connectors, Building Flows and Using Flows.  You will find thousands of technical professionals, and Super Users with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Automate community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered. Galleries: The galleries are full of content and can assist you with information on creating a flow in our Webinars and Video Gallery, and the ability to share the flows you have created in the Power Automate Cookbook.  Stay connected with the Community Connections & How-To Videos from the Microsoft Community Team. Check out the awesome content being shared there today.   Power Automate Community Blog: Over the years, more than 700 Power Automate Community Blog articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on the future of process automation. In the Power Automate Community Blog, you can read the latest Power Automate-related posts from our community blog authors around the world. Let us know if you'd like to become an author and contribute your own writing — everything Power Automate-related is welcome.   Community Support: Check out and learn more about Using the Community for tips & tricks. Let us know in the Community Feedback  board if you have any questions or comments about your community experience. Again, we are so excited to welcome you to the Microsoft Power Automate community family. Whether you are brand new to the world of process automation or you are a seasoned Power Automate veteran - our goal is to shape the community to be your 'go to' for support, networking, education, inspiration and encouragement as we enjoy this adventure together.     Power Automate Community Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Users online (4,958)