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godala_vamshi
Helper III
Helper III

How to track approval request emails sent from MS account

Hello, 

 

I have a Start and wait for an approval flow which is sending requests from maccount@microsoft.com, we want to track those sent email requests, is there any way to track those sent notifications? 

I am also fine cc my email to that approval so I can track on my side but there is no option to add cc or bcc recipients. 

godala_vamshi_0-1648582814455.png

 

Thank you

2 REPLIES 2
ekarim2020
Super User
Super User

If your Exchange administrator can run a Message trace, they may be able to confirm whether approval emails are actually being received from maccount@microsoft.com and are not being blocked for some reason.

 

Snag_8085f46.png

 

Please see the following post: Missing Approval Emails

https://powerusers.microsoft.com/t5/General-Power-Automate/Missing-Approval-Emails/m-p/1001265/highl...

 


Ellis
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@ekarim2020  So there is no way to view sent approval requests from our side instead of reaching  Exchange administrator every time when we need to verify? 

It would be good if there is a way to cc or bcc my email in approval request. 

 

Thank you!

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