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Helper II
Helper II

Is it possible to get Flow triggered when an email is sent

I am trying to create a flow which will create a record in a SP list each time a new request is sent to a shared mailbox and update the request status when someone replies to the request from the shared mailbox. The problem I'm having now is that the flow only gets triggered when a new email arrives in the shared mailbox, which means each time a member reply to a request from the shared mailbox, they have to put the shared mailbox in cc or bcc, which is not convenient for users and cause lots of duplicate emails in the mailbox (one copy in sent folder, a second copy in inbox folder).

To avoid the issue, I'm wondering if it is possible to get flow triggered when a new mail is sent from the share mailbox?

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Community Support
Community Support

Re: Is it possible to get Flow triggered when an email is sent

 

Hi @jeanwang ,

 

Please try to change Inbox to Sent Items, like:

39.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
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Super User III
Super User III

Re: Is it possible to get Flow triggered when an email is sent

Hi @jeanwang, ther eis no action for when an email is sent, only when it arrives.

Rob
Los Gallardos
If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.

Highlighted
Community Support
Community Support

Re: Is it possible to get Flow triggered when an email is sent

 

Hi @jeanwang ,

 

Please try to change Inbox to Sent Items, like:

39.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Regular Visitor

Re: Is it possible to get Flow triggered when an email is sent

this didn't work for me : /

Highlighted
Helper II
Helper II

Re: Is it possible to get Flow triggered when an email is sent

@v-bacao-msft @jeanwang @sirri @RobElliott 

This doesn't work for me either. Is there no way to actually do this? 

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