cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
JaslinSandhu
Level: Power Up

Is there a possibility to create a Ms Flow to trigger a CRM on-demand flow ?

Hi, 

 

I would like to find out if there is a possiblity to create a flow which will tirgger an on-demand workflow in Customer Service Module in Dynamics 365.

 

Thank You

4 REPLIES 4
Super User
Super User

Re: Is there a possibility to create a Ms Flow to trigger a CRM on-demand flow ?

Hi @JaslinSandhu 

To better understand your requirement, what is your on demand workflow currently doing within Dynamics 365? Is it possible to move this process completely into Flow? It will then be a lot simpler to trigger this via a schedule. It will also still be visible as an on demand workflow within the D365 interface (if you enable Flow execution within Dynamics).

 


Did I answer your question? Mark my post as a solution!

Proud to be a Flownaut!


Follow me on Twitter at @QG_LeeJHarris

Or on LinkedIn at in/leejharris

v-lin-msft
Level 10

Re: Is there a possibility to create a Ms Flow to trigger a CRM on-demand flow ?

Hi @JaslinSandhu,

 

Could you describe your requirements in more detail?

  • What is the condition of Flow triggering?
  • Which Dynamic part does Customer Service Module refer to?

 

Best Regards,

Community Support Team _ Lin Tu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

JaslinSandhu
Level: Power Up

Re: Is there a possibility to create a Ms Flow to trigger a CRM on-demand flow ?

The flow willl trigger hourly and the Case Entity in D365.

v-lin-msft
Level 10

Re: Is there a possibility to create a Ms Flow to trigger a CRM on-demand flow ?

Hi @JaslinSandhu,

 

I advise you to use this trigger, it will be run every hour:

 

Annotation 2019-06-20 171255.png

 

Best Regards,

Community Support Team _ Lin Tu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Helpful resources

Announcements
firstImage

Power Platform Online Conference

Join us for the first ever Power Platform Online Conference!

firstImage

Incoming: New and improved badges!

Look out for new contribution recognition badges coming SOON!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Users online (5,379)