cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Advocate III
Advocate III

JIRA Connector issue

Hey all

 

I am trying to create a Connection to JIRA in MS FLOW and PowerApps but in Flow I am getting

this:

 Something went wrong. Please try again later. 

and in PowerApps I am getting this:

 

{
  "error": {
    "code": 401,
    "message": "Please check your credentials and try again.
.... some html ....
   <title>Unauthorized (401)</title><p>Encountered a <code>&quot;401 - Unauthorized&quot;</code> error while loading this page.</p>\n                            Basic Authentication Failure - Reason : AUTHENTICATED_FAILED
    "source": "europe-001.azure-apim.net",
    "path": "choose\\otherwise",
    "clientRequestId": "0fc0ddf9-63a9-4841-8cca-e79e15e9ce34"
  }
}

Sessie-id: 6e17fb1f-a0bc-4fe0-95b8-fd2243364f13

Note that I am admin on JIRA.

The instance I am trying is:

https://jira.domainName.com

username is my account email address

and I have created an API token as well on https://id.atlassian.com/manage.

 

I am located in Belgium (Europe) so no location restrictions.

 

Any suggestions please?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Advocate III
Advocate III

Re: JIRA Connector issue

Hi, no no, I had a case with Microsoft and a brief further description here: https://powerusers.microsoft.com/t5/Building-Power-Apps-Formerly/JIRA-connector-issue/m-p/322223#M92...

 

After investigating with Microsoft it seems that the connection to On Prem server and its authentication is not supported anymore since July and there is NO alternative ... This was the issue 🙂

 

Kind regards

View solution in original post

4 REPLIES 4
Highlighted
Super User
Super User

Re: JIRA Connector issue

When I had set up the Jira connector, I had to use the Jira URL of https://domainname.atlassian.net. 

 

*The Domain Name might be your company name. It's basically the root URL.

Advocate III
Advocate III

Re: JIRA Connector issue

Hi and thank you for replying!

 

However this doesn't solve the issue.

Highlighted
Super User
Super User

Re: JIRA Connector issue

If that does not help, are you sure of the API token being input? Is there a mismatch between the username and the API token?

Highlighted
Advocate III
Advocate III

Re: JIRA Connector issue

Hi, no no, I had a case with Microsoft and a brief further description here: https://powerusers.microsoft.com/t5/Building-Power-Apps-Formerly/JIRA-connector-issue/m-p/322223#M92...

 

After investigating with Microsoft it seems that the connection to On Prem server and its authentication is not supported anymore since July and there is NO alternative ... This was the issue 🙂

 

Kind regards

View solution in original post

Helpful resources

Announcements
Power Platform ISV Studio

Power Platform ISV Studio

ISV Studio is designed to become the go-to Power Platform destination for ISV’s to monitor & manage published applications.

Upcoming Events

Experience what’s next for Power Automate

See the latest Power Automate innovations, updates, and demos from the Microsoft Business Applications Launch Event.

Community Conference

Power Platform Community Conference

Find your favorite faces from the community presenting at the Power Platform Community Conference!

Top Solution Authors
Users online (5,180)