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AndrewGeddes
Level: Powered On

Knowing who's approved for reminder/escalation emails

We've got a content lifecycle management workflow that requires timed escalations to actors in the process and 1-up. Our question is if we have a series of people who are assigned as approvers - do we have the ability to localize escalations and reminders to the actors who haven't completed the task? Versus broadcasting to all of the actors and their 1-ups?  Thanks

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Community Support Team
Community Support Team

Re: Knowing who's approved for reminder/escalation emails

Hi @AndrewGeddes,

 

Where are these approval emails store in?

If they store in the SharePoint list, you can create a column name "Response", you can use Get items to get all get approval email address, then create a Apply to each action to send the approval, on each branch create an update item action to update item set the "Response" column as "Yes".

Then create a branch beside on Apply to each, Get items, create condition to determine the "Response" whether is equal to "Yes", If not, send reminder email.

 

Best Regards,
Community Support Team _ Lin Tu
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