Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

Making a flow-powered "chat bot"

Hi all. I've been looking into adding some automation to a support-channel on my workplace Teams. I'd like to build something that can do the following:

  • Read all new messages posted in a certain channel, and search for key words/phrases
  • Reply to the message with a followup question, and multiple-choice options in some cases
  • Listen for a reply to the reply and follow a chat-bot-like flow depending on the answer

I have built something like this with Virtual Agents, which works more or less as intended, but I'd like a solution that is more integrated into the existing channel (can be triggered by new messages in the channel).

Any help would be very much appreciated!


Helpful resources

MBAS Attendee Badge

Claim Your Badge & Digital Swag!

Check out how to claim yours today!

MPA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group


Are Your Ready?

Test your skills now with the Cloud Skill Challenge.

Top Solution Authors
Users online (46,871)