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Breinstein
Level: Powered On

Manage emailformat used in Flow

I am busy building an approval Flow for our fleet management department, which they can use to manage the vehicles that are close to their contractual due dates.

For this moment, the Flow is build that our fleet management department receives an HTML formatted confirmation mail with all the needed information. Recently I got the question if it was possible for the business itself to  manage the emailformat for the sended mails. I don't want my business to edit the Flow but is there an other way, working with .msg sourcefile for example, to send emails which can be managed without editing the Flow?

4 REPLIES 4
Super User
Super User

Re: Manage emailformat used in Flow

Do they have the ability/capacity to just update the html?  I'm wondering if they update an html file someplace mutually reachable, then your flow grabs the html and drops it in the email??

 

What do you think?

Community Support Team
Community Support Team

Re: Manage emailformat used in Flow

Hi @Breinstein ,

 

Could you share an image of your flow?

 

My understanding is that the flow generated an HTML table and send it via email, then fleet management department wants to format the email body.

 

How do they want the email body to be formatted? May you edit the flow to their requests?

 

Or you could also save the html table on OneDrive, so that they can edit and update the table from there.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Breinstein
Level: Powered On

Re: Manage emailformat used in Flow

Many thanks to all te replies. I hope I can answer your questions as best as possible.

 

Thirst, no I don't think that I can let the business handle HTML files. I found a good way to get the HTML code of a formatted emailbody, but the problem is that in the Flow that I build I use dynamic fields to send specific information.

Another question that I get, was to share pictures of the Flow. The Flow itself is pretty complex (in my opinion, but I am not high experienced), but the part where it sends the mail is pretty simple and basic. At this moment I only have a 'Send email' action without any HTML. I tried to get a screenshot attached, but I'm struggling to find a good source to upload the file.

 

Community Support Team
Community Support Team

Re: Manage emailformat used in Flow

Hi @Breinstein ,

 

Thanks for updating.

 

I am afraid that it is not possible for others to format the HTML table without editing the flow.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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