cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
mmangiante
Helper V
Helper V

Markdown rendering not working in some approval mails

Hello,

 

I'm trying to create a table in markdwon in the approval mail, but have different rendering experience. If you look at the following screenshot you can see that the markdown is not rendered in the mail (in Outlook Web App):

 

markdown approval 1.png

 

If I choose to see the original message instead, it is working well:

 

markdown approval 2.png

 

I've seen the same behaviour if I read the message in Outlook 2016 (both incorrect and correct markdown rendering), while, for example, in Outlook 2007, I see the correct rendering.

 

Any other are experiencing the same?

 

--

Regards

22 REPLIES 22
v-bacao-msft
Community Support
Community Support

Hi @mmangiante,

 

I did a test on my side and confirmed that the form in Outlook Web App is not displayed properly, but in Outlook 2016, it is the correct rendering.

50.PNG

Outlook 2016:

49.PNG

Could you share how you used Markdown in Approval details?

please check and see if the following link would help:

https://docs.microsoft.com/en-us/flow/approvals-markdown-support

 

Best Regards,

Barry

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
GabrielStJohn
Community Champion
Community Champion

Hello, @mmangiante!

Thank you for posting on the Flow Community Forum! Have you had an opportunity to apply @v-bacao-msft‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!

Thank you for being an active member of the Flow Community!

-Gabriel
Flow Community Manager

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager



Hello,

 

I attach the screenshot of the mail where I can't see the markdown correctly rendered.

 

 

Markdown_office_2016.png  

 

| | |
|------|--------|
| ID: | ID value |
| Commessa: | Commessa value |
| Descrizione sintetica: | Title value |
| Ammontare | Ammontare value |

I attacch a screenshot of the body of Approvals connector:

 

Markdown approval.png 

 

--

Regards,

 

Marco Mangiante

I am seeing the same

 

in outlook the message has no formatting, howver the "original message" looks fine

mlzag
Advocate I
Advocate I

Having the same issue with our Approval emails. We aren't using Markdown tables, just basic Markdown header, emphasis, and spacing syntax. It only shows up correctly after clicking "Show original message". 

 

This also is only an issue for some users. Unable to find a consistent setting/criteria that explains why this is happening for some users.

We're seeing the same thing here, and with an Approval that's been rendering fine the last several weeks.  No tables, just emphasis and spacing markdown.

Jbid
Advocate I
Advocate I

I'm seeing the same as otheres, Outlook online renders Markdown in actionable message correctly , Outlook desktop does not render markdown in actionable message correctly but Original message renders markdown correctly . 

 

Confusing to users and delaying a rollout for me . 

 

 

Just checking if there is an update to this, or if anyone knows of an official page where MS is reporting on the status of this bug?

Anonymous
Not applicable

I am also experiencing the same issues when trying to apply markdown to approval emails. Looking forward to hearing when this is resolved so I can continue with my progress. 

 

I had posted my original findings under this post https://powerusers.microsoft.com/t5/General-Flow-Discussion/Adding-HTML-to-Microsoft-Flow-Email/m-p/...

MRC1234
Advocate II
Advocate II

Any updates?

@MRC1234no updates, but it seems we are not alone:

 

https://powerusers.microsoft.com/t5/I-Found-A-Bug/Markdown-Table-from-Flow-Approval-Email-not-render...

 

The strange thing is that some markdown commands work, like ** ** for bold text; it also interesting that 2 spaces for breaking the line is working but only in particular cases.

I also noticed in the last iteration of my trial that if I insert the double || to start a table, it is rendered as a bullet.

 

The bug is however related to Outlook 2016, because I have no issue in Outlook 2007 neither in OWA.

@mmangianteSo my users are supposed to get a jumbled mess?  My boss was testing and she's like I don't know what I am approving...lol ... I said the information is there, but it's one big long line.  Most of our employees access Outlook desktop version, so this is big problem.

I'm also experiencing issues with markdown in Outlook 2016

Anonymous
Not applicable

sad times 😞 there is no fix for this or for HTML in approval emails - if we could get one option working then that would be a great step forward 

How can I promote Flow as something great!  I've been telling people they can approve via email, that's if they can decipher what it says.  Now I have to tell them they need to log into O365 via a browser?  The markdown rendering works a little better, but it's still not quite right.  

 

Not sure what to do Smiley Mad

Anyone on the Flow team looking into this? JonJLevesque Jon Levesque  

I sent him a message directly from twitter.  If he responds I'll post the solution if there is one.

Any updates on this yet????

Anonymous
Not applicable

Same issue here, microsoft please help.

 

 

Any update on Markdown rendering issue in Outlook 365? 

 

For me only few of the Markdown syntaxes are rendering correctly in Outlook 365 but all of them are rendering properly  in Outlook web app.

 

Heading(with out the  bottom line), line breaks, hyperlinks, bold, italics are rendering correctly in both of the Outlook apps. But table and highlighted text(>) is not rendering correctly in Outlook 365.

 

But following Microsoft doc suggest all of them are supposed to render correctly in both of the Outlook apps.

https://docs.microsoft.com/en-us/flow/approvals-markdown-support

 

Helpful resources

Announcements

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!    

Welcome to the Power Automate Community

You are now a part of a fast-growing vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun.   Now that you are a member, you can enjoy the following resources:   Welcome to the Community   News & Announcements: The is your place to get all the latest news around community events and announcements. This is where we share with the community what is going on and how to participate.  Be sure to subscribe to this board and not miss an announcement.   Get Help with Power Automate Forums: If you're looking for support with any part of Power Automate, our forums are the place to go. From General Power Automate forums to Using Connectors, Building Flows and Using Flows.  You will find thousands of technical professionals, and Super Users with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Automate community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered. Galleries: The galleries are full of content and can assist you with information on creating a flow in our Webinars and Video Gallery, and the ability to share the flows you have created in the Power Automate Cookbook.  Stay connected with the Community Connections & How-To Videos from the Microsoft Community Team. Check out the awesome content being shared there today.   Power Automate Community Blog: Over the years, more than 700 Power Automate Community Blog articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on the future of process automation. In the Power Automate Community Blog, you can read the latest Power Automate-related posts from our community blog authors around the world. Let us know if you'd like to become an author and contribute your own writing — everything Power Automate-related is welcome.   Community Support: Check out and learn more about Using the Community for tips & tricks. Let us know in the Community Feedback  board if you have any questions or comments about your community experience. Again, we are so excited to welcome you to the Microsoft Power Automate community family. Whether you are brand new to the world of process automation or you are a seasoned Power Automate veteran - our goal is to shape the community to be your 'go to' for support, networking, education, inspiration and encouragement as we enjoy this adventure together.     Power Automate Community Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Users online (5,056)