cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Markdown rendering not working in some approval mails

Hello,

 

I'm trying to create a table in markdwon in the approval mail, but have different rendering experience. If you look at the following screenshot you can see that the markdown is not rendered in the mail (in Outlook Web App):

 

markdown approval 1.png

 

If I choose to see the original message instead, it is working well:

 

markdown approval 2.png

 

I've seen the same behaviour if I read the message in Outlook 2016 (both incorrect and correct markdown rendering), while, for example, in Outlook 2007, I see the correct rendering.

 

Any other are experiencing the same?

 

--

Regards

22 REPLIES 22
v-bacao-msft
Community Support
Community Support

Hi @mmangiante,

 

I did a test on my side and confirmed that the form in Outlook Web App is not displayed properly, but in Outlook 2016, it is the correct rendering.

50.PNG

Outlook 2016:

49.PNG

Could you share how you used Markdown in Approval details?

please check and see if the following link would help:

https://docs.microsoft.com/en-us/flow/approvals-markdown-support

 

Best Regards,

Barry

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
GabrielStJohn
Community Champion
Community Champion

Hello, @mmangiante!

Thank you for posting on the Flow Community Forum! Have you had an opportunity to apply @v-bacao-msft‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!

Thank you for being an active member of the Flow Community!

-Gabriel
Flow Community Manager

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager



Hello,

 

I attach the screenshot of the mail where I can't see the markdown correctly rendered.

 

 

Markdown_office_2016.png  

 

| | |
|------|--------|
| ID: | ID value |
| Commessa: | Commessa value |
| Descrizione sintetica: | Title value |
| Ammontare | Ammontare value |

I attacch a screenshot of the body of Approvals connector:

 

Markdown approval.png 

 

--

Regards,

 

Marco Mangiante

I am seeing the same

 

in outlook the message has no formatting, howver the "original message" looks fine

mlzag
Advocate I
Advocate I

Having the same issue with our Approval emails. We aren't using Markdown tables, just basic Markdown header, emphasis, and spacing syntax. It only shows up correctly after clicking "Show original message". 

 

This also is only an issue for some users. Unable to find a consistent setting/criteria that explains why this is happening for some users.

We're seeing the same thing here, and with an Approval that's been rendering fine the last several weeks.  No tables, just emphasis and spacing markdown.

Jbid
Advocate I
Advocate I

I'm seeing the same as otheres, Outlook online renders Markdown in actionable message correctly , Outlook desktop does not render markdown in actionable message correctly but Original message renders markdown correctly . 

 

Confusing to users and delaying a rollout for me . 

 

 

Just checking if there is an update to this, or if anyone knows of an official page where MS is reporting on the status of this bug?

Anonymous
Not applicable

I am also experiencing the same issues when trying to apply markdown to approval emails. Looking forward to hearing when this is resolved so I can continue with my progress. 

 

I had posted my original findings under this post https://powerusers.microsoft.com/t5/General-Flow-Discussion/Adding-HTML-to-Microsoft-Flow-Email/m-p/...

Anonymous
Not applicable

Any updates?

@Anonymousno updates, but it seems we are not alone:

 

https://powerusers.microsoft.com/t5/I-Found-A-Bug/Markdown-Table-from-Flow-Approval-Email-not-rendering-in-Outlook/m-p/211421#M3629

 

The strange thing is that some markdown commands work, like ** ** for bold text; it also interesting that 2 spaces for breaking the line is working but only in particular cases.

I also noticed in the last iteration of my trial that if I insert the double || to start a table, it is rendered as a bullet.

 

The bug is however related to Outlook 2016, because I have no issue in Outlook 2007 neither in OWA.

Anonymous
Not applicable

@mmangianteSo my users are supposed to get a jumbled mess?  My boss was testing and she's like I don't know what I am approving...lol ... I said the information is there, but it's one big long line.  Most of our employees access Outlook desktop version, so this is big problem.

I'm also experiencing issues with markdown in Outlook 2016

Anonymous
Not applicable

sad times 😞 there is no fix for this or for HTML in approval emails - if we could get one option working then that would be a great step forward 

Anonymous
Not applicable

How can I promote Flow as something great!  I've been telling people they can approve via email, that's if they can decipher what it says.  Now I have to tell them they need to log into O365 via a browser?  The markdown rendering works a little better, but it's still not quite right.  

 

Not sure what to do Smiley Mad

Anonymous
Not applicable

Anyone on the Flow team looking into this? JonJLevesque Jon Levesque  

I sent him a message directly from twitter.  If he responds I'll post the solution if there is one.

Any updates on this yet????

Anonymous
Not applicable

Same issue here, microsoft please help.

 

 

Any update on Markdown rendering issue in Outlook 365? 

 

For me only few of the Markdown syntaxes are rendering correctly in Outlook 365 but all of them are rendering properly  in Outlook web app.

 

Heading(with out the  bottom line), line breaks, hyperlinks, bold, italics are rendering correctly in both of the Outlook apps. But table and highlighted text(>) is not rendering correctly in Outlook 365.

 

But following Microsoft doc suggest all of them are supposed to render correctly in both of the Outlook apps.

https://docs.microsoft.com/en-us/flow/approvals-markdown-support

 

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (2,145)