Microsoft Flow 2,000 runs per month explained

[tested1]

Hello

I have a flow that will connect to a SharePoint List where users will add new items (by filling in a form)

The flow was made on my account but could have up to a thousand new items added per month (Very unlikely but say it happens) and so flow runs for each of these items?

We have an E5 license and assuming the free flow plan. https://emea.flow.microsoft.com/en-us/pricing/

My question is do the flow runs come from the user who mades the new items account or will all 1000 requests come from my 2,000 flow runs limit?

I do not want to run out of flows because many people will be requesting new items and hence triggering the flow.

All 1,000 users would have E5 licenses, so would the flow runs come from their account or mine?

Im quite confused how it works and do not want the risk of running out of flows because we cant handle say 1,000 people creating a new item and hence triggering a flow..

EDIT* If its by company we should be fine as we have over 5,000 E5 licenses?

Thanks

[v-bacao-msft]

Hi @tested1 ,

Basically, if the account of the connection within trigger configured by this Flow is yours, then once this Flow is run, it will consume the quotas you have.

You could check the Flow history to see how many times this Flow has been run.

Details of the quota can be viewed at Admin center-Tenant-Quotas and a CSV file can be downloaded to view the details of Flow runs.

In addition to the details of Licenses, you could go to O365 admin center-Billing-Licenses to view.

Best Regards,

[tested1]

dam...So if I was to have a sharepoint list for hundreds of users to add items too and I had a few triggers on it such as when a new item is created..do x...only 2,000 new items could be added per month if I had one flow connected? as that would use all the flow on my account that created the flows for the sharepoint list?

Any workarounds? Get another user to recreate my flows for the sharepoint list if i am getting close to the limits? 😞 

Or will I just need to buy a bigger flow license Just for myself (I have all the flows) so additional 5-15$ a month? or do  all users need the plan.

[tested1]

How would this work for a Team flow? who gets charged :D..

[GrischkePro]

It's 2000 runs per user per month. Check your quota here: https://admin.flow.microsoft.com/tenant/quotas

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[v-bacao-msft]

Hi @tested1 ,

Even for Team Flow, the number of executions of Flow also depends on the connection configured by the trigger.

If you are responsible for managing these Flows, you only need to upgrade the your license.

Best Regards,

[tested1]

hi @v-bacao-msft  @GrischkePro 

So if we plan to automate a couple of processes for our entire organisation..the best thing is to have 1 account with a license good enough to handle all of these flow runs? We basically have a couple of approval/request processes to request for something. 

Because the flows are quite simplecan I just relink them to another account account/relink to the SharePoint lists etc if I am getting close to the 2,000 flow runs per month ..:D? this is a if worst comes to worst scenario..

[tested1]

hello @v-bacao-msft  @GrischkePro 

Looking at the flow plans Here

I think I have the plan 'Flow for Office 365 and Flow for Dynamics 365' 

In the footnotes it says '1 For these plans the number of flow runs is aggregated across all users in the company. If your company exceeds more than the included runs per month per user, you can buy an additional quota of runs per month:'

Does this mean that the number of flows are aggregated across my whole company? So i shouldnt need to worry about the 2,000 runs  as we have so many licenses? We have around 5,000 + E5 linceses across the tenant so the 2,000 flow runs per user should not be an issue at all? Is there a quick way to confirm what license I am on, I do not have admin rights but could get them

[GrischkePro]

We have 816 E1/E3 licences x 2000 runs = 1,632,000 total flow runs per month. I have just checked since it’s 1st April today and the counter has reset.

I created a few separate accounts that handle specific flows so they come from specific email addresses etc.

Approvals will always come from “Microsoft Flow” email which I hope will be customisable in future.

[tested1]

Yes that was annoying. I had to create a new shared mailbox with 'noreply@domain.com' and change the 'sent from' option in send an email to the noreply email.

So to summarise I shouldnt need to worry about the 2,000 flows per user limit if we have so many linceses that it wont come close to the aggregated limit?

[GrischkePro]

I create flows on my account, I test them and when ready for release I export them as zip file and then import them to say “noreply@domain.com” account.

Depending on what these flows are, some Flow accounts/mailboxes can be accessed by specific department such as HR etc so the flow is using that specific account.

My organisation has just started using SharePoint forms with Flows, but I don’t foresee to run out of flows any time soon.

If you expect more than 2000 items (in SharePoint list) to be created per month then you will need to purchase more flows.

I’m using approval processes so even if I expect 500 flows per month, I have to think about those rejected items that will have to be resubmitted at which point more flows will be used.

You could import and configure the same Flow to specific users, users that you think will be submitting forms more often than others.

Hope it makes sense.

[tested1]

how does the part '

In the footnotes it says '1 For these plans the number of flow runs is aggregated across all users in the company. If your company exceeds more than the included runs per month per user, you can buy an additional quota of runs per month:

Fit into this though? as that sounds like one user can have more than 2,000 flows but just not reach the company total limit?

[GrischkePro]

I don’t know. I don’t read microsoft’s mind.

You can test it by creating an infinite loop flow.

Create a test list and add a flow with “when item is created or modified” and get the flow to modify the item you created and it’ll loop forever.

I did this last month and two weeks later I realised I reached over 30,000 flows and somehow it was still working 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️

[GrischkePro]

You can download a CSV report from the Flow Admin Center which I did just now, but it only shows me today’s flows.

[GrischkePro]

Perhaps all flows are aggregated. I’m gonna test it myself.

[tested1]

Lol! 30,000 flows! Great please let me know what you find out and I will to.

[GrischkePro]

Looks like flows ARE aggregated. I’ve just ran 5,500 flows on one account.

I still have 1,626,500 flows to go till end of April 🤪

[Roberts27272]

It seems they have removed the ability view quotas in the new admin center. has anyone figured out a way to check your quota since the conversion?

[GrischkePro]

Yep, I’d like to know that too. 

[Anonymous]

Any update how to check the quota? I still not find the way to view it.