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Anonymous
Not applicable

Microsoft Flow - approval email from mobile not opening completely

Hi All,

 

Need some quick help as I am setting up workflows for some senior people in my organisation. When someone clicks the approve button from the mail body, approval central opens up and shows the approval email (we are not using Flow app). But in mobile, no one can scroll the email down to see the "Confirm" button 😞 How do I scroll down pls?

7 REPLIES 7
Anonymous
Not applicable

Re: Microsoft Flow - approval email from mobile not opening completely

I can scroll first time but if I add some comment in comment box, it is not allowing me to scroll after that

Community Support Team
Community Support Team

Re: Microsoft Flow - approval email from mobile not opening completely

Hi @Anonymous,

 

Thanks for the feedback.

So here you are using the Start an Approval Action, and the issue is Flow Approval Email can't scroll once comments has been added, right?

Would you please share more details about which Mail client you used here for the Approval Email?

I wll make some tests based on that.

Besides, it is recommended to take use of the Flow Mobile App to work with the Approval center.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
DionGoile
Level: Powered On

Re: Microsoft Flow - approval email from mobile not opening completely

I can get this to work on my phone, as a work around of course, by switching my phone on it’s side so it displays landscape.
Anonymous
Not applicable

Re: Microsoft Flow - approval email from mobile not opening completely

Well our company uses only licensed Microsoft products. Mail client is Office365 Outlook. This workflow is for super senior people in our organisation and asking them to download an app/rotate the phone for this is not feasible. This issue is seen in both Android and iOS btw. I guess the rendering has not been done correctly by Microsoft for mobile web browser.

 

Is there a way I can attach the screenshot in this thread?

 

 

SharePointWiz
Level: Powered On

Re: Microsoft Flow - approval email from mobile not opening completely

I have the same issue. Have you found a solution for this?

kbarber
Level 8

Re: Microsoft Flow - approval email from mobile not opening completely

Same issue!  Can't get to the confirm button 😞

(using outlook app on iphone 7 w/o MS Flow app installed)

 

any update?

Friendly
Level: Powered On

Re: Microsoft Flow - approval email from mobile not opening completely

Same issue two years after original posting.  If you do not advise users to hit the X to close the notification for opening in Microsoft Flow, they cannot see the confirm button without some sort of screen manipulation or touching the comment box.  

 

 

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