OAuth token not refreshing - Custom Connectors and Generic OAuth 2.0

[AutomateZo]

Hi,

We have configured a Custom connector using the Generic OAuth 2 option for authentication. While the first time we are able to authenticate the connection and make the calls, once the access token has expired, it does not seem to refresh. We need to authenticate it again before we are able to use the flow again.

We are trying to connect it to a Zoho account. The access tokens will expire every one hour and a call needs to be made to the refresh url to get a new access token. The OAuth configuration seems to be right and is exactly as mentioned in examples.

We were instructed to post this here by the PowerAutomate twitter handle.

We would appreciate any help we might get.

Thanks in advance!

[RajKCBose]

Me too facing the same issue. will you guys give us a solution as soon as possible?

[Ruben_Ruiz]

Do you resolved this problem ?

[AutomateZo]

No. We couldn't solve this in Power Automate. We had to make changes in our end.