Showing results for 
Search instead for 
Did you mean: 
Regular Visitor

On 2nd pass through a flow, it just stays on a step forever & does nothing.

Here is the basic setup of how this flow works inside of Power Automate Desktop:


Integer loop, from 1 to 10, step of 1.


Inside of each loop, it runs a subflow.


That subflow then points to the next subflow, and so on, about 10 subflows deep. Once the process is finished, it exits out of all subflows in the correct order, thus returning to the loop subflow page, where it finishes loop 1, and as per instructions, goes again for pass number 2/10.


LOOP --> Pass 1 > Subflow 1 > Subflow 2 > Subflow 3 > Subflow 4 etc.


LOOP --> Pass 2 > Subflow 1 > Subflow 2 > Subflow 3 > Subflow 4 etc.


Here is the problem I'm having. On the 2nd pass, it just fails to click on a UI element on a website. It doesn't cough up an error, it just stays stuck there on that step, with that step highlighted in blue, & will just stay there forever until I stop the flow.


The weird thing is, if I run the entire sequence of subflows from start to finish NOT in the loop, it runs all the way through seamlessly from start to finish. & I can repeat it this way over and over again with no issues.


It's only when I loop it and go back through for the second pass that it gets stuck at this step.


Here's another weird part: On this subflow it gets stuck on, it still runs through several of the first few steps. This subflow opens a webpage, clicks on a few web page elements, then clicks on a UI element button on the website to start an upload.


*It is only the "Click UI element" step that it gets stuck on.* The other ones run fine on the 2nd pass.


It's something specific to "Click UI elements", as recorded by the desktop recorder. Another reason I know this is because earlier I had a version of this flow where one of the first steps was to click on a button on the website as a desktop recording where it was clicking on a UI element -- not a webpage element. And on THIS earlier step in the process, it failed. I switched this to a webpage element just to see what happens, and it gets past that point. It's only the "Click UI element" steps where it just stays stuck in No Man's Land forever.


Here are the details of this particular UI element: " > document[Class="Chrome_RenderWidgetHostHWND"] > list:eq(0) > listitem:eq(1) > button[Name="laptop My device"]"


And here is a screenshot showing more details as well:


UI element image 1.png


I exit out of all subflows after completing the sequence, so that's not the problem.


I also provide a decent wait time before initiating the 2nd pass (about 30 seconds.)


I've tried 10 different approaches to work around this and NOTHING is working.


Any ideas on how I could make this work where it loops through & successfully clicks on the UI elements on the 2nd, 3rd, etc pass, without just getting stuck there?


If I had to guess, I would guess there's some sort of internal signal sent, in the program, after it clicks on that UI element, that basically says: "Yep, this got clicked on already," and that's why it always work the first time when I start the flow, but always gets stuck on the 2nd pass through.


It's a flow that in total has about 1100 steps (not a typo) for each pass. And it passes through a max of 10 times, depending on if the loop conditions are met that many. Not sure if that matters.


Any ideas on how I could make this work would be greatly appreciated. This is literally the LAST thing I need to figure out to make this flow work perfectly. And I'm stuck & feel like I'm all out of ideas.


Thank you.

Regular Visitor

Most Valuable Professional
Most Valuable Professional

I would suspect the problem is caused by caching at the website.  Try explicitly closing the browser at the end of each loop.  It will take longer, but if that works then you know the issue is related to caching and that may be the only way to solve it.

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Not a bad idea, but I already have it set up to where, at the end of each subflow that accesses a certain website, I close out of that browser once I'm finished using that site.

Helpful resources


Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started:   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!    

Welcome to the Power Automate Community

You are now a part of a fast-growing vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun.   Now that you are a member, you can enjoy the following resources:   Welcome to the Community   News & Announcements: The is your place to get all the latest news around community events and announcements. This is where we share with the community what is going on and how to participate.  Be sure to subscribe to this board and not miss an announcement.   Get Help with Power Automate Forums: If you're looking for support with any part of Power Automate, our forums are the place to go. From General Power Automate forums to Using Connectors, Building Flows and Using Flows.  You will find thousands of technical professionals, and Super Users with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Automate community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered. Galleries: The galleries are full of content and can assist you with information on creating a flow in our Webinars and Video Gallery, and the ability to share the flows you have created in the Power Automate Cookbook.  Stay connected with the Community Connections & How-To Videos from the Microsoft Community Team. Check out the awesome content being shared there today.   Power Automate Community Blog: Over the years, more than 700 Power Automate Community Blog articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on the future of process automation. In the Power Automate Community Blog, you can read the latest Power Automate-related posts from our community blog authors around the world. Let us know if you'd like to become an author and contribute your own writing — everything Power Automate-related is welcome.   Community Support: Check out and learn more about Using the Community for tips & tricks. Let us know in the Community Feedback  board if you have any questions or comments about your community experience. Again, we are so excited to welcome you to the Microsoft Power Automate community family. Whether you are brand new to the world of process automation or you are a seasoned Power Automate veteran - our goal is to shape the community to be your 'go to' for support, networking, education, inspiration and encouragement as we enjoy this adventure together.     Power Automate Community Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today!  

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Users online (6,308)