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andyewebb
Level: Power Up

Outlook Customer Manager wont add a new user

When using the Outlook Customer Manager add action, i keep getting a 500 error, even with all the fields filled out as standard.

 

Any help greatly recieved.

 

Andy

3 REPLIES 3
Community Support Team
Community Support Team

Re: Outlook Customer Manager wont add a new user

Hi @andyewebb,

 

What’s the error message on your side?

 

How is your flow created? Could you share a screenshot?

 

I have made a simple flow to test this issue. It has the trigger When an item is created or modified, then the Outlook customer manager action Create a business contact. But it always returns an error 500 says “An error has occurred”.

1.PNG

 

Error 500 means that the error is temporary, I will keep an eye on it and try it later to see if the error still exists.

 

Besides, here is a blog on how to Automatically create a business contact for your reference:

https://techcommunity.microsoft.com/t5/Outlook-Blog/Connect-Outlook-Customer-Manager-to-other-busine...

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
andyewebb
Level: Power Up

Re: Outlook Customer Manager wont add a new user

Thanks for that, there seems to be something fundementally wrong with Outlook customer manager connector, i have raised an inncident with microsoft. 

Community Support Team
Community Support Team

Re: Outlook Customer Manager wont add a new user

Hi @andyewebb,

 

Thanks for updating.

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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