Outlook Customer Manager wont add a new user

[andyewebb]

When using the Outlook Customer Manager add action, i keep getting a 500 error, even with all the fields filled out as standard.

Any help greatly recieved.

Andy

[v-yamao-msft]

Hi @andyewebb,

What’s the error message on your side?

How is your flow created? Could you share a screenshot?

I have made a simple flow to test this issue. It has the trigger When an item is created or modified, then the Outlook customer manager action Create a business contact. But it always returns an error 500 says “An error has occurred”.

Error 500 means that the error is temporary, I will keep an eye on it and try it later to see if the error still exists.

Besides, here is a blog on how to Automatically create a business contact for your reference:

https://techcommunity.microsoft.com/t5/Outlook-Blog/Connect-Outlook-Customer-Manager-to-other-busine...

Best regards,

Mabel Mao

[andyewebb]

Thanks for that, there seems to be something fundementally wrong with Outlook customer manager connector, i have raised an inncident with microsoft. 

[v-yamao-msft]

Hi @andyewebb,

Thanks for updating.

Best regards,

Mabel Mao