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bholbrook
Level: Powered On

Past Runs Not Loading from Admin Screen

Hello, 

 

In the last 3 weeks, I am unable to view previous runs.  When I click on a run, it shows as Untitled and the wait spinner just spins forever (See screenshot)Capture.PNG.  

 

Please help.  Thanks

 

Brandon

4 REPLIES 4
NP1
Level: Powered On

Re: Past Runs Not Loading from Admin Screen

Hello @bholbrook,

 

Does this happend to all your flow? Have you tried to create a new one, for testing purposes?

 

If this doesnt happend to new flows, I would try to export the flow - delete it - then import it. I think that would help. 

bholbrook
Level: Powered On

Re: Past Runs Not Loading from Admin Screen

Newer runs seem to open fine but as they get older (like a week old) then they stop working.  And yes it is an issue with other flows.  Not 1 particular flow.

 

Brandon

Super User
Super User

Re: Past Runs Not Loading from Admin Screen

@bholbrook 

I suggest that you open a service request with Microsoft via the Admin center.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
Community Support Team
Community Support Team

Re: Past Runs Not Loading from Admin Screen

Hi @bholbrook,

 

There is no way to reproduce your issue on my side, but as a workaround, you could have a test that exports the Flow as a solution, and import it back. You can refer to this link to learn how to use it:

https://docs.microsoft.com/en-us/flow/export-flow-solution

Or try to copy it, then open the copied one.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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