Power AUTOMATE FLOW

[Anonymous]

"When new email arrives (v3) does not work 

My flow does not get triggered when sent to a Distribution list but works when to an individual mail box 

[Rhiassuring]

Hi there, 

A distribution list would go to many email addresses. Which of those email addresses are you monitoring? You'd need to connect to at least one. 

If you're using a Group, you'd want to instead use the trigger for Group emails - "when a new email arrives to a Group".

[Anonymous]

My customer sends email to a "Distribution List" and I need to trap the same please. I tried searching i cannot locate. Can you please send me screen shot please 

[Rhiassuring]

You will need to use one of the email accounts that is included in the distribution list. A distribution list is just a group of individual emails. If you select and connect to one of those emails, that will solve your issue.

[Anonymous]

I coded distribution list. Name, and Flow does not get triggered, Do I need to give full email id  "DistributionName@XXX.com".. Please let me know 
I even tried giving One of the Email ids in DL.. Flow did not trigger

[ganeshsanap]

@Anonymous Can you show us how you have configured the flow trigger (add screenshot if possible)?

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[Anonymous]

Scenario:

Customer send email to "SupportGroup@XXX.com"
My id is part of the DL

I tried my id in the TO FIELD.. Flow did not trigger

should I type "SupportGroup@XXX.com"

[Anonymous · Accepted solution]

any help please 

[v-qiaqi-msft · Accepted solution]

Hi @Anonymous,

Do you want to trigger the When a new email arrives when a new email is sent to a distribution list?

Actually, Power Automate does not support to send email to a DL currently.

You could consider converting the DL to a shared mailbox instead.

Here is a similar idea you could vote for:

Trigger When a New Email is arrives to a Distribut... - Power Platform Community (microsoft.com)