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Advocate I
Advocate I

Powerapp to Flow: Email sender issues

Hello everyone,


My team has created a powerapp/flow process for our company. In this process there is a standalone powerapp that is a form to fill out and submit some information. When the form is submitted it then kicks off a flow that sends out information via email.


We created this flow using the company automation email account. However we have found that, even though this email is used to build the flow, the emails are coming from the user that filled out the form.


It seems, from the other posts on this site, that many have the opposite issue. They want to send emails from the user or from an automated email, when instead it sends from the creator of the flow.


We attempted to be proactive and avoid this issue by creating this flow with the automation email account. All steps requiring a data connection are connected to our SPWorkflow automation account. However we have run into the opposite issue.


In addition, we are aware of the masking option (the send from line in advanced options) in flow, however this solution will not work due to permission issues. Emails With Options (which are present in our flow) also do not even support the masking feature.


Any suggestions/solutions?


Thank you for your time,


Community Support
Community Support

Re: Powerapp to Flow: Email sender issues

Hi @SamtecBrandonY ,


This is really a very strange thing. In general, email sender is the one who depends on the connection of Send an email action configuration.


Could you share all the screenshots of the Flow configuration?


Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Advocate III
Advocate III

Re: Powerapp to Flow: Email sender issues

Hi @SamtecBrandonY 


there is an alternative of your Process and i hope it will save your Process execution time also.


You can try below Approach of sending Email Directly within the PowerApps.

Here is the Video of PowerApps MVP Shan's Cows Video which describes all the steps.


Note: and for the Problem of the Sending Email you recieve it also can be overcome by this Option because for achiving this Process you have to configure the Office 365 Outlook connector. So as per my knowledge you will not have the issue of sender, it will send an Email from the Account which is used to create the Connector in PowerApps.


Hope this will help you. and if its solves your Problem please accept it as solution.


Thanks and Regards,


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