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So I created a Flow account to try and automate some workflow between FreshDesk and VSTS. But it is telling me that in order to create a FreshDesk flow, I need to have an Office 365 subscription. Is that correct? I don't see the relationship between o365 and VSTS?

Community Support
Community Support

Hi @sheamus,


You need have an Office 365 subscription if you would like to use the VSTS connector.


You could refer to link below to learn more about the Office 365 Integration and Visual Studio Team Services team project:


Best regards,


Hello, @sheamus!

Have you had an opportunity to apply @v-yuazh-msft‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify! Thank you for being an active member of the Flow Community!



Flow Community Manager

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager

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