Showing results for 
Search instead for 
Did you mean: 
New Member

Premium Connections

So I created a Flow account to try and automate some workflow between FreshDesk and VSTS. But it is telling me that in order to create a FreshDesk flow, I need to have an Office 365 subscription. Is that correct? I don't see the relationship between o365 and VSTS?

Community Support
Community Support

Hi @sheamus,


You need have an Office 365 subscription if you would like to use the VSTS connector.


You could refer to link below to learn more about the Office 365 Integration and Visual Studio Team Services team project:


Best regards,


Hello, @sheamus!

Have you had an opportunity to apply @v-yuazh-msft‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify! Thank you for being an active member of the Flow Community!



Flow Community Manager

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager

Helpful resources

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

MPA Licensing.jpg

Ask your licensing questions at the Power Automate AMA!

Join Priya Kodukula and the licensing team, super users and MVPs to find answers to your questions on Power Automate licensing.

Users online (5,023)