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Helper I
Helper I

Problem in delay of getting mail notification through FLOW

I have  EMBED FORMS PRO INSIDE A POWER APPS CANVAS APP and sharing that FORM in mail to clients through a FLOW.

But mail not triggering even-though the flow status showing success.

Its taking 5 to 6 hrs to trigger mail.

What is the reason behind this.

10 REPLIES 10
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Super User III
Super User III

Re: Problem in delay of getting mail notification through FLOW

Hello @Mary2 

 

Could you share a screenshot of your flow.





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FlowAltDelete




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Helper I
Helper I

Re: Problem in delay of getting mail notification through FLOW

Mary2_0-1596802194602.png

 

 

Highlighted
Super User III
Super User III

Re: Problem in delay of getting mail notification through FLOW

@Mary2 

 

Question:

Does the flow work correctly when you trigger from Power Apps?

Or does this happen when anyone triggers it?





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Helper I
Helper I

Re: Problem in delay of getting mail notification through FLOW

Yes, though the status showing success,im not getting mail...

Mary2_0-1596697448308.png

 

Highlighted
Helper I
Helper I

Re: Problem in delay of getting mail notification through FLOW

Please Experts,

Waiting for your support!

Highlighted
Super User III
Super User III

Re: Problem in delay of getting mail notification through FLOW

@Mary2 

 

In the successful run, can you look into the Survey action. And see what the inputs are for all the fields. And if possible share a screenshot of this





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FlowAltDelete




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Helper I
Helper I

Re: Problem in delay of getting mail notification through FLOW

Mary2_0-1596815928973.pngMary2_1-1596816065349.pngMary2_2-1596816107894.png

Mary2_3-1596816129045.pngMary2_4-1596816147344.png

 

Highlighted
Super User III
Super User III

Re: Problem in delay of getting mail notification through FLOW

Hello @Mary2 

 

Since PowerApps uses all the connections based on the user in the power app. Can you try sharing the form with the users who are triggering the power app





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If you like my post please hit the Thumbs Up


Proud to be a Flownaut!


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FlowAltDelete




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Helper I
Helper I

Re: Problem in delay of getting mail notification through FLOW

Hi Expert,

Thank you for your support...

 

Now, i come to know the problem is with changing the default sender's mail id from surveys@email.formspro.microsoft.com to survey@ourcompany.com

So when we change this we are getting problem like not triggering mail...

 

Why happening like this, any idea and suggestions needed to resolve the issue...

 

 

Thanks in advance 

Highlighted
Helper I
Helper I

Re: Problem in delay of getting mail notification through FLOW

Experts,

 

Please support me....

Waiting for your response...

 

 

Thank You!

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