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Dual Super User III
Dual Super User III

Problems when trying to Mark an email as read

Hi all

I have recently added a final step in a complex flow whose trigger is "Office 365-When a new email arrives". The original flow has been working properly for months.

 

This new final step is "Mark an email as read", I have added it when the last condition branch succeeds.

When executing it, everytime such condition branch succeeeds, I have realised the updated flow constantly fails:

 

Action 'Mark New Project as read' failed

Error from token exchange: Connection europe-001/logicflows/8fc4551b-7dd6-4d3f-81af-2dc479c4ee59@https://europe-001.azure-apim.net/ is not allowed to access connection europe-001/office365/shared-office365-8bba1026-a874-4ce0-9025-6d5ab1b52760

 

The inbound emails are sent directly to my corporate email address, they are neither forwarded from an Office 365 groups email address nor from a Shared email account

 

Any suggestions?

MarkRead.png



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Dual Super User III
Dual Super User III

Re: Problems when trying to Mark an email as read

Problem solved! I had two different connections, even though both of them had the same Office 365 email account, I must ensure to select the same connection ni both the trigger and the action block. Once I selected the same connection, the flow execution works as initially expected



Each time you click on any of our inspiring answers 'Thumb up' icon...
...an ewok scapes from the stormtroopers.

Be grateful, Thumbs up! Save the Galaxy for free!


Escribo sobre Power Automate en:
https://medium.com/anyone-can-automate/

Proud to be a Flownaut!



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1 REPLY 1
Highlighted
Dual Super User III
Dual Super User III

Re: Problems when trying to Mark an email as read

Problem solved! I had two different connections, even though both of them had the same Office 365 email account, I must ensure to select the same connection ni both the trigger and the action block. Once I selected the same connection, the flow execution works as initially expected



Each time you click on any of our inspiring answers 'Thumb up' icon...
...an ewok scapes from the stormtroopers.

Be grateful, Thumbs up! Save the Galaxy for free!


Escribo sobre Power Automate en:
https://medium.com/anyone-can-automate/

Proud to be a Flownaut!



View solution in original post

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