I am having issues and don't really know how to go about identifying where the problem is. I have developed a powerapp which on clicking a button runs a flow. The flow adds an item into sharepoint (this works!) and then sends a confirmation email out (using 'send an email from shared mailbox'). The app works fully as expected for me however when i've published and shared the app with a colleague for a test (i've given them access to the app), the flow only partially works. The item is added into sharepoint but the confirmation email does not go out. When I check the run history of the flow, it just says failed.
Since it works fine for me and the run history is almost useless, I really dont know how to work out what is falling over? Any ideas? Since I am using a shared mailbox, I set the connection up using the credentials for the shared mailbox within the flow. Could it be that that mailbox shared credentials is missing when someone else tries to run it?
ps I am experimenting with using the built in 'send an email notification' which will hopefully work if the issue as above is because I am trying to make it work using a shared mailbox. I am fine with using this if it fixes the issue however is there anyway to get rid of the from address being 'Microsoft Power aps and Power automate.....' etc and change it to ideally what I would like it to say e.g. email@example.com or even just something more discrete. I don't need people to be able to reply to the notification, I just want it to look half decent?
Solved! Go to Solution.
I didn't realise there was more to the error details than status failed. I've just found the error details 🙂
It says Action 'Send_an_email_from_a_shared_mailbox_(V2)' failed, specified folder not found. I am using a shared mailbox and the credentials for the shared mailbox - or at least trying to, my hope is for much of my company to use this app, not sure I feel comfortable to give them all access to the mailbox? Is that what we need to do?
What Jcook has said feels like it makes sense but how do I use the connection I've setup?
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