Reminder Email to Approver

[NikTan]

HI All,

I would like to sent reminder email to approver till he approve his request. i had created parrel activity and added delay in it but how i can sent mutiple times reminder to approver.

Currently only once reminder get sent.

Is there any other alternative solution?

Thanks

[v-yamao-msft]

Hi @NikTan,

Do you want to send the approval email to the approver until he approves the request?

Please try to add Do-until action in your flow.

The following blog could be your reference:

https://syscloudpro.com/2018/05/20/microsoft-flow-mystery-of-do-until-loop/

https://techcommunity.microsoft.com/t5/PowerApps-Flow/Automating-Reminders-for-Approval-Flows/td-p/8...

Best regards,

Mabel Mao

[ScottShearer · Accepted solution]

@NikTan:

Here is an example of the technique that @v-yamao-msft is suggesting.

Here's how it works:

1. Declare a Variable - I used an integer ans initialized it to 0 (zero)
2. Add an approval action and also a Do until loop in a parallel action
3. After the approval action, set the variable to 1 (one)
4. Configure the loop to loop until the variable equals 1
5. Inside the loop:
   1. Delay for a period of time ( for testing, I only wait for one minute)
   2. Check to see if the variable equals 0 
      1. If so, send an email
   3. The loop will stop when the variable equals 1

One additional note - the loop will only loop for 1 hour by default.  You'll need to change the loop limits as seen in the screen shot below.  I set mine to loop for 29 days

  

If this solves your issue, please mark your post as Solved.

Scott

[GabrielStJohn]

Hello, @NikTan!

Thank you for posting on the Flow Community Forum! Have you had an opportunity to apply @ScottShearer‘s or @v-yamao-msft's recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!

Thank you for being an active member of the Flow Community!

-Gabriel
Flow Community Manager

[Pshutler]

Is anyone else having issues with the loop process now that the approval connector no longer has "Start an Approval" and has switched to "Create an Approval". My loop won't run because it thinks that the approval has been completed based on my set variable. 

[ScottShearer]

@Pshutler :

You want to be using the "Start and Wait for an Approval (V2)" if you want your Flow to pause and wait for action to be taken on the approval.  This is the logical replacement for the old Start an Approval action.

When you use the Create an Approval action, the Approval starts and the Flow moves on - it does not pause.  You can use the "Wait for and Approval" action in concert with the Create an Approval action.

I have been told that there should be a Blog post further explaining the new Approval actions soon.

Scott

[Pshutler]

Super helpful, thank you. 

[NachoCR]

@ScottShearer 

@NikTan @

@v-yamao-msft 

Even if the Approval is accepted, the Do until keeps sending emails. Any solution? Please?

[ScottShearer]

@NachoCR 

Please post a screen shot of your Flow in a new post and I will take a look.

[GarryPope]

Hello @ScottShearer,

Thanks so much for the tip on changing the action in the screenshot from "Start an approval" to "Start and wait for an approval". Once I did that your example worked perfectly!

May I ask an additional question please?

I would prefer to resend the approver the actual initial approval email that comes from Microsoft Flow, rather than a reminder email that would come from me. I think it's more elegant than sending them a link to the approval section in Power Automate. Is this possible to resend the original approval email to the approver?

Thanks very much,

Garry