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jeremy_heath
Level: Powered On

Repeated failed notifications

Hi

I keep getting repeated failed notifications on one of my flows and 1 deleted flow

 

Is there any way to stop this?

 

You would think a deleted flow would cancel all notifications to run when it is deleted?

 

Jeremy

9 REPLIES 9
Community Support Team
Community Support Team

Re: Repeated failed notifications

Hi @jeremy_heath,

 

I have tested on my side that creates a recurrence Flow to send a notification every minute if the Flow still exists. Once I deleted it, the notification will stop sending.

Could you please share the information about the failed notifications? If possible, you can reproduce the Flow, and show us how you configure it.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Dual Super User
Dual Super User

Re: Repeated failed notifications

Hey @jeremy_heath 

 

May be you can check if the flow has not actually been deleted by creating another one and using the list flows action and delete the flow or directly use the delete flow action and select the environment in which that flow is, select the flow and delete it. Something as shown in the image below: 

rr3s.PNG

 

Can you try this and see if you continue to face the same issue? 

 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

jeremy_heath
Level: Powered On

Re: Repeated failed notifications

Hi,

It is only my second time using flow

 

This image is from my notification and you can see the grey one which is deleted yet it still happens

https://imgur.com/RLy6xV5

I've just checked and it fired again 20 mins ago

 

These 2 keep happening over and over again.

 

I'm happy to get more info, I just don't know where to look.

 

Many thanks

jeremy_heath
Level: Powered On

Re: Repeated failed notifications

Sorry I replied to the wrong person see the answer below

jeremy_heath
Level: Powered On

Re: Repeated failed notifications

I can't remember how I made the flow that errors and is deleted. Like I say I'm new to Flow
Here is the active one that errors.

https://imgur.com/cGiSR9R

 

From the errors it seems to be the top step that has the problem, Is it because a mail comes in and doesn't meet the requirement that it is untouched for 30 mins?
This is the error I see

https://imgur.com/htYMCJt

 

Do I need a fail condition of some sort at that step?

jeremy_heath
Level: Powered On

Re: Repeated failed notifications

@yashag2255 
I tried to find the things you had asked for within the flows and in the menus and can't see anything like that.

Could you be more specific as I'm new to Flow

Jcook
Level 8

Re: Repeated failed notifications

The notifications for failed flows is not Instantaneous. These notifications could appears hours, days, or even later in the week.
Hope this helps.

-Josh

If my post was useful please consider liking my post. If my post solves your issue please mark my post as a solution to help others. Thanks.
jeremy_heath
Level: Powered On

Re: Repeated failed notifications

@Jcook It was created Nov 8, 08:56 AM

christinakline
Level: Power Up

Re: Repeated failed notifications

I was having the same issue.  I went to Connections.  Then selected the connector that was using the deleted flow.  (If you click on the connection, you can see which flows are using the connector).  Then I deleted the connector.

 

2020-01-02_13-17-26.jpg

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