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hnumanoglu
New Member

Send Approval Email Body Formating

Hi,

We want to approve sharepoint items so I created a flow and add records to mail body but it does not recoginse paragraphs and spaces. It is creating a big one paragraph sentence, so it is not user friendly and looks very bad. How can I enter paragraphs and make it tidy a little.If I do not enter these then they can not know, what they are approving...! Please check below, what I set up in flow management and how it looks in mail...

 

 flow.JPG

 

In mail;

"

Hi! You have an item waiting for a decision. Document Information Property: Agreement Date: 2016-07-22 Document Type: Commercial Issues Counter Party Tenant Legal Name: Lease Information Description of Event: Lease Out Unit:111 Mall Income: SQM: Rental Period From: Rental Period To: Rent Currency: EUR ERV: Base Rent: ACT/Agreed Rent: SC Currency:EUR SC Amount: Marketing Charge: Service Charge: TO Rent % : Payment Frequency: Monthly Additional Guarantee/Month: Notes:

 "

 

Thanks for your assistance,

57 REPLIES 57
Anonymous
Not applicable


@Anonymous wrote:

Hi @JC75, we had the same issue here. I dont think it is possible tbh. the only possible way would be some text trickery if the list stores the carriage returns as a character that isnt displayed which you could then use as a line break in the email formatting. I dont think it works this way though...

 

 


We are running into this issue, has anyone found a way to fix this? 

Anonymous
Not applicable

In desperate need of a real fix for this issue too... instead of a clunky workaround that does not appear to work for everyone 😞 

Mtnkat13
Regular Visitor

I am also curious about this functionality.  Can someone advise when an update will be made in the system to allow HTML formatting that is similar to the "Send an email (V2)" option?

Microsft Flow approval email templates do NOT support HTML at this time.

 

However, they do support lightweight markup called “Markdown”.

 

Markdown Guide: https://docs.microsoft.com/en-us/flow/approvals-markdown-support

 

You can do basic stuff like headings, etc. I was unable to get the table example of markdown to work though.

 

markdown flow example.PNGFlow approval markdown.PNG

 

Post anything neat that you come up with here.

Anonymous
Not applicable

It's specifically the table template I am looking to incorporate to my approval emails so this is not a suitable solution either, unfortuantely 😞 😞 

I was able to get some of the formatting to work like the bolding and italics.  Is there any formatting that allows for color to be added to the fonts?

This worked beautifully! Thanks!

 

 

You can insert a JSON expression in place of a <br> to move down to the next line.

 

json('{"NL":"\n"}')?['NL']

 

json.PNG

Flow approval markdown works perfectly in Outlook Web Access but fails in Outlook 2016 client. Any suggestions why this inconsistency?

Anonymous
Not applicable

Solved it - thanks!

BeverlyF
New Member

html line breaks do not seem to work now that this has become power automate.  They were working for microsoft flow.  What is the solution here, because I can't have managers reading an email that looks like goobly **bleep**.  Looks like this problem has been out there for a long time.  <br /> doesn't work </b> doesn't work.  Basic HTML doesn't work.  Please provide a real solution.

 

Thanks!

Anonymous
Not applicable

Use a JSON, perhaps?

 

json('{"NL":"\n"}')?['NL']

@BeverlyF click the code</> button at the top left of the body part of the email and then add your text, columns from the dynamic content and HTML tags. It works very well and is necessary if you are going to anything like add a link or an image into the email.

3-sendEmail.png

 

4-emailResult.png

Rob
Los Gallardos
If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.

Send an email is not the same as "send Approval email" action. This thread is about the Create an Approval flow action only supporting Markdown and not html.

approval.PNG

My mistake, it was in the title but not mentioned in the text so I missed it.

Rob
Los Gallardos
If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.

The markdown works for you in an email?  It works in the approval directly, but fails to work in the email.  Not sure what I am doing wrong

AAronSt
New Member

So I did some testing today and I'm seeing the exact same things.  Why a power automate flow doesn't allow formatting AND markdown is not working at all when I tested this today.  We are on a government tenant so that probably makes a difference.  

 

I am able to format email components just not power automate approval emails.  My assumption is that in Microsoft World this just hasn't been a priority.

 

I am using a custom response, waiting for one response.  The component does indicate that markup should work, rest assured it doesn't, at least not headers or spacing.

Thank you!!! I've been looking for an answer on this for days. It worked for me 🙂

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