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Advocate I
Advocate I

Send Approval Email Body Formating

Hi Guys,

 

I am trying to build an approval workflow for a Sharepoint item, All is working well except for the email we get from Flow

 

At the top of the email we can see this code

 

{ "@type": "MessageCard", "@context": "http://schema.org/extensions", "hideOriginalBody": "true", "summary": "Microsoft Flow Approval response actionable email card", "themeColor": "0075FF", "sections": [ { "heroImage": { "image": "https://aka.ms/flow-logo" } }, { "startGroup": true, "title": "**Pending approval**", "activityImage": "cid:thumbnail-image", "activityTitle": "Requested by **Ronan Monaghan**", "activitySubtitle": "Ronan.Monaghan@balcas.com", "facts": [ { "name": "Date submitted:", "value": "2017-08-04T12:37:59.9519177Z" }, { "name": "Details:", "value": "Please approve this document" }, { "name": "Link:", "value": "[https://balcastimber.sharepoint.com/sites/i_m_s/IMS/I.T Folder/The Ten Commandments of Information Security.docx?d=w1bed0a24b8cb48be95b9244057bb6a6f](https://balcastimber.sharepoint.com/sites/i_m_s/IMS/I.T Folder/The Ten Commandments of Information Security.docx?d=w1bed0a24b8cb48be95b9244057bb6a6f)" } ] }, { "potentialAction": [ { "@type": "ActionCard", "name": "Approve", "inputs": [ { "@type": "TextInput", "id": "comment", "isMultiline": true, "title": "Reason (optional)" } ], "actions": [ { "@type": "HttpPOST", "name": "Submit", "target": "https://api.flow.microsoft.com:11777/callbacks/actionableEmail/environments/Default-201a94ca-a5c4-48...", "bodyContentType": "application/json", "body": "{\"properties\":{\"response\":\"approve\",\"comments\": \"{{comment.value}}\" }}" } ] }, { "@type": "ActionCard", "name": "Reject", "inputs": [ { "@type": "TextInput", "id": "comment", "isMultiline": true, "title": "Reason (optional)" } ], "actions": [ { "@type": "HttpPOST", "name": "Submit", "target": "https://api.flow.microsoft.com:11777/callbacks/actionableEmail/environments/Default-201a94ca-a5c4-48...", "bodyContentType": "application/json", "body": "{\"properties\":{\"response\":\"reject\",\"comments\": \"{{comment.value}}\" }}" } ] } ] }, { "startGroup": true, "activitySubtitle": "Get the Flow app to receive push notifications and grant approvals from anywhere. [Learn more](https://aka.ms/flowmobileportaldiscoverability)\n\nThis message was created by an automated workflow in Microsoft Flow. Do not reply. Microsoft Corporation 2017." } ] }

 

Underneath this is what we would expext and the apporval process itself works great.

 

Any help you could give me would be much appreciated.

 

Ronan

1 REPLY 1
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Community Support
Community Support

Re: Send Approval Email Body Formating

Hi @rockonron,

 

Could you please share some details about what value you have inputted into the Approval Email Body (better a screenshot)?

Just from the message you posted, it seems to be the whole triggerbody response (should be a single SharePoint item).

Which Approval Action you used here, the Office 365 Outlook->Send Approval Email Action?

Approval Email Body formatting (HTML format) currenlty is not supported, please check the idea below:

Is HTML option included with Send approval email

 

Regards,

Michael

 

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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