Send Email Error - Bad Gateway

[Anonymous]

This error shows on some users.

When it tries to send email fails and show this message. It also fails on resubmit.

{
  "error": {
    "code": 502,
    "source": "msmanaged-na.azure-apim.net",
    "clientRequestId": "6bcaa297-ffe2-4515-81f9-65af691e78bc",
    "message": "BadGateway",
    "innerError": {
      "status": 502,
      "message": "Error de solicitud. Vuelva a intentarlo más tarde.\r\nclientRequestId: 6bcaa297-ffe2-4515-81f9-65af691e78bc\r\nserviceRequestId: a5aa9650-086d-4acc-8e31-24624f71f5d8",
      "source": "office365-cus.azconn-cus.p.azurewebsites.net"
    }
  }
}

[v-xida-msft · Accepted solution]

Hi @Anonymous,

Could you please share a full screenshot of your flow's configuration?

Could you please show a bit more about the values filled within the Attachment Name field and the Attachment Content field?

I have made a test on my side and don't have the issue that you mentioned. Please check if you have filled proper value within the To field, the Attachments Name field and the Attachments Content field.

The Attachment Name field of the "Send an email" action is required to fill a file name including the extension name (e.g. Kris Dai.xlsx). The Attachment Content field is required to fill a binary data. Please check if the values you filled within the Attachments Name field and the Attachments Content field meet the requirements.

Best regards,

Kris

[Anonymous]

The attachment name had a line break and it caused the problem. After I remove the line break from the original data (SQL DB) it runs successfully. Thanks!

[Blouwagie2]

I have a 100% replicatable BadGateway error in microsoft flow

When the flow receives an unencrypted message, Flow knows how to forward it.

When it is an encrypted message, Flow throws a BadGateway  error, even if the OME (Office Message Encryption) allows forwarding.  In my opinion Microsoft should fix this. When a user has the right to forward and the encryption rule allows forwarding then Flow should also be able to forward that message.

Bart