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syhrh
Dual Super User
Dual Super User

Send Email with Options Issue

Hi, I tried using Send Email with Options for approval. But there are 2 places that display the Approve and Reject buttons as you can see from the picture. Why's that happened?

anonymous21_0-1660617370630.png

 

This is my flow.

anonymous21_1-1660617597594.png

 

anonymous21_2-1660617624106.png            anonymous21_3-1660617649452.png

 

Thank you.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Pstork1
Dual Super User
Dual Super User

That would be because that switch would disable the use of the adaptive card.  Glad you found a solution.



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4 REPLIES 4
Pstork1
Dual Super User
Dual Super User

What email client are you using?  This is usually caused by an email client that isn't the latest version.  As a result the adaptive card support doesn't work exactly as it should. Try looking at it in Office 365 Outlook online.  Here's an example of a simple one I did.

image.png

But when I look at it in Outlook 2019 I get the same double entry as you.

image.png



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syhrh
Dual Super User
Dual Super User

@Pstork1 When I set the Use Only HTML Message to Yes, the double entry is no more. 

anonymous21_0-1660705401790.png

Thank you for relpying.

Pstork1
Dual Super User
Dual Super User

That would be because that switch would disable the use of the adaptive card.  Glad you found a solution.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Join me at 365 and PWR EduCon in Chicago
EduCon Chicago 2022

syhrh
Dual Super User
Dual Super User

@Pstork1 Thank you for that explanation.

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