cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Send an email notification V3 stopped working

Dear all,

 

Since today I have an issue with my flow sending an email with the Send an email notification v3 connector. I tried to replace the connector for the outlook send an email V2, but this one gives me an error (see attachments) Mail connector error.JPG

On this form I do see some responses/ suggestions but no clear (resent) solutions, does anyone can help me?

 

Thanks!

Ramon

32 REPLIES 32

I'm here now.

 

Send an email notification (V3) stopped delivering email and there's no error as the flow runs successfully.

robkamp
Frequent Visitor

Here the same problem, last e-mail received at 17 november, since then not working anymore. 

Runner55552
Post Partisan
Post Partisan

My flows all use v2 of the Outlook email action, and they are running properly. Glad I didn't switch to v3.

Anonymous
Not applicable

Same for me, I am not using the Send an email notification v3 anymore changed all to the outlook send an email (V2) and that still works fine! (just sometimes you will need the flow again from scratch) 

echodapogi
Responsive Resident
Responsive Resident

Same here. Having issues with this Send an email notification v3

 

ericshen
Frequent Visitor

I've been seeing rumblings about Send Email Notification v3 being depreciated.  It looks like they finally pulled the trigger.   Somebody on Reddit confirmed this with a call to Microsoft: https://www.reddit.com/r/MicrosoftFlow/comments/yx7rgx/created_a_flow_to_send_an_email_when_a_new_it...

 

If they really depreciated the action, it should return a failure instead of success

echodapogi
Responsive Resident
Responsive Resident

This issue has been resolve now. All my Send Email notification V3 is now working fine!!!!

Send Email notification V3 started working again with all the missing emails popping up from the last hour or so.

 

@ericshen Thank you for the thread links. When you look at the output to the Send Email notification V3, it says it is using SendGrid operationId: "SendEmailV3". If you look at the SendGrid Connector (different from the Mail Connector),  their "Send email (V3)" Action with the same Operation Id: "SendEmailV3" is deprecated.

https://learn.microsoft.com/en-us/connectors/sendgrid/#send-email-(v3)-[deprecated] 

StevieTheBookie
Frequent Visitor

Had this issue today- caused a lot of pain!

Glad to see it's back working - would have been helpful to show it failed rather than success. 

what does it mean? Can we continue using "Send an email notification (V3)"? The unstability is really alarming, how can we find the root cause? I don't want to switch to Send Outlook email because the email notification I'm using is a summary report and being archived for audit purpose, so if it's from a mailbox then they would question whether it was automatically sent from the system or is manually written by someone. 

the V3 action technically doesn't stop working, it does send successfully but its sending from an IP that has been marked as bad. It uses Sendgrid in the backend, and it causes issues when Sendgrid is marked as a bad sender on tools such as SpamCop and other blocking lists. We had to dig into this recently, and the only reliable fix was to migrate all V3 instances over to the Exchange backed "Send an Email (V2)" version. 

If you look into this, you will find that all emails sent using the V3 action will come from 198.37.145.8, which is a Sendgrid IP. Check for that IP on your block lists of choice when the action fails, you will probably find it is marked as a spam sender again. For us, our Mimecast service was blocking it, due to it appearing on these lists. 

It's there right now actually....

DNSBL Information - Spam Database Lookup

That's really helpful, thanks for that, send an email v2 sadly isn't an option as our mail is on a corporate managed server - they are moving it over but its not happening soon.

 

Just to try to close the loop on this. There was an issue yesterday. On your tenant (if you can), go to https://admin.microsoft.com/  

 

Select Health - Service Health - Issue History. 

 

On my tenant under Issue History, I see an Issue with ID MO469544 and Title: "Users aren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate". This was not a case of emails being caught by a spam filter (though that can happen). This was a case of the Mail connector NOT sending emails and no errors were captured or logged.

 

I looked further in the Issue History and I see Issue ID: FL469505 and Title: Email notification connector degradation

 

Part of the details for Issue MO469544 are:

Users aren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate
 
MO469544, Last updated: November 21, 2022 6:36 PM
Start time: November 20, 2022 5:20 PM, End time: November 21, 2022 3:20 PM
Affected services
Microsoft 365 suite
Issue type: Advisory
Issue origin: Microsoft
Status: Service restored
 
User impact
Users weren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate.
 
All updates
 
November 21, 2022 6:36 PM
Title: Users aren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate
 
User Impact: Users weren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate.
 
Final status: We've completed our monitoring period and our telemetry has confirmed that email notifications sent by the Mail connector are now being received and impact is remediated.
 
Scope of impact: Your organization was affected by this event, and users that receive email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate were impacted.
 
Start time: Sunday, November 20, 2022, 5:20 PM (10:20 PM UTC)
 
End time: Monday, November 21, 2022, 3:20 PM (8:20 PM UTC)
 
Root cause: An API service responsible for routing the affected Mail connector requests temporarily blocked the traffic, resulting in impact.
 
Next steps: - We're conducting a performance review of the Microsoft Power Platform infrastructure in collaboration with the affected API service to reinforce the service against similar future issues. This is the final update for the event.

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Results posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (3,928)