Showing results for 
Search instead for 
Did you mean: 
Helper IV
Helper IV

Send an email notification V3 stopped working

Dear all,


Since today I have an issue with my flow sending an email with the Send an email notification v3 connector. I tried to replace the connector for the outlook send an email V2, but this one gives me an error (see attachments) Mail connector error.JPG

On this form I do see some responses/ suggestions but no clear (resent) solutions, does anyone can help me?




New Member

I'm here now.


Send an email notification (V3) stopped delivering email and there's no error as the flow runs successfully.

Frequent Visitor

Here the same problem, last e-mail received at 17 november, since then not working anymore. 

Post Patron
Post Patron

My flows all use v2 of the Outlook email action, and they are running properly. Glad I didn't switch to v3.

Helper IV
Helper IV

Same for me, I am not using the Send an email notification v3 anymore changed all to the outlook send an email (V2) and that still works fine! (just sometimes you will need the flow again from scratch) 

Responsive Resident
Responsive Resident

Same here. Having issues with this Send an email notification v3


Frequent Visitor

I've been seeing rumblings about Send Email Notification v3 being depreciated.  It looks like they finally pulled the trigger.   Somebody on Reddit confirmed this with a call to Microsoft:


If they really depreciated the action, it should return a failure instead of success

Responsive Resident
Responsive Resident

This issue has been resolve now. All my Send Email notification V3 is now working fine!!!!

Send Email notification V3 started working again with all the missing emails popping up from the last hour or so.


@ericshen Thank you for the thread links. When you look at the output to the Send Email notification V3, it says it is using SendGrid operationId: "SendEmailV3". If you look at the SendGrid Connector (different from the Mail Connector),  their "Send email (V3)" Action with the same Operation Id: "SendEmailV3" is deprecated.[deprecated] 

Frequent Visitor

Had this issue today- caused a lot of pain!

Glad to see it's back working - would have been helpful to show it failed rather than success. 

what does it mean? Can we continue using "Send an email notification (V3)"? The unstability is really alarming, how can we find the root cause? I don't want to switch to Send Outlook email because the email notification I'm using is a summary report and being archived for audit purpose, so if it's from a mailbox then they would question whether it was automatically sent from the system or is manually written by someone. 

the V3 action technically doesn't stop working, it does send successfully but its sending from an IP that has been marked as bad. It uses Sendgrid in the backend, and it causes issues when Sendgrid is marked as a bad sender on tools such as SpamCop and other blocking lists. We had to dig into this recently, and the only reliable fix was to migrate all V3 instances over to the Exchange backed "Send an Email (V2)" version. 

If you look into this, you will find that all emails sent using the V3 action will come from, which is a Sendgrid IP. Check for that IP on your block lists of choice when the action fails, you will probably find it is marked as a spam sender again. For us, our Mimecast service was blocking it, due to it appearing on these lists. 

It's there right now actually....

DNSBL Information - Spam Database Lookup

That's really helpful, thanks for that, send an email v2 sadly isn't an option as our mail is on a corporate managed server - they are moving it over but its not happening soon.


Resolver III
Resolver III

Just to try to close the loop on this. There was an issue yesterday. On your tenant (if you can), go to  


Select Health - Service Health - Issue History. 


On my tenant under Issue History, I see an Issue with ID MO469544 and Title: "Users aren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate". This was not a case of emails being caught by a spam filter (though that can happen). This was a case of the Mail connector NOT sending emails and no errors were captured or logged.


I looked further in the Issue History and I see Issue ID: FL469505 and Title: Email notification connector degradation


Part of the details for Issue MO469544 are:

Users aren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate
MO469544, Last updated: November 21, 2022 6:36 PM
Start time: November 20, 2022 5:20 PM, End time: November 21, 2022 3:20 PM
Affected services
Microsoft 365 suite
Issue type: Advisory
Issue origin: Microsoft
Status: Service restored
User impact
Users weren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate.
All updates
November 21, 2022 6:36 PM
Title: Users aren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate
User Impact: Users weren't receiving email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate.
Final status: We've completed our monitoring period and our telemetry has confirmed that email notifications sent by the Mail connector are now being received and impact is remediated.
Scope of impact: Your organization was affected by this event, and users that receive email notifications sent by the Mail connector in Microsoft Power Apps and Power Automate were impacted.
Start time: Sunday, November 20, 2022, 5:20 PM (10:20 PM UTC)
End time: Monday, November 21, 2022, 3:20 PM (8:20 PM UTC)
Root cause: An API service responsible for routing the affected Mail connector requests temporarily blocked the traffic, resulting in impact.
Next steps: - We're conducting a performance review of the Microsoft Power Platform infrastructure in collaboration with the affected API service to reinforce the service against similar future issues. This is the final update for the event.

Helpful resources


Announcing the MPPC's Got Power Talent Show at #MPPC23

Are you attending the Microsoft Power Platform Conference 2023 in Las Vegas? If so, we invite you to join us for the MPPC's Got Power Talent Show!      Our talent show is more than a show—it's a grand celebration of connection, inspiration, and shared journeys. Through stories, skills, and collective experiences, we come together to uplift, inspire, and revel in the magic of our community's diverse talents. This year, our talent event promises to be an unforgettable experience, echoing louder and brighter than anything you've seen before.    We're casting a wider net with three captivating categories:  Demo Technical Solutions: Show us your Power Platform innovations, be it apps, flows, chatbots, websites or dashboards... Storytelling: Share tales of your journey with Power Platform. Hidden Talents: Unveil your creative side—be it dancing, singing, rapping, poetry, or comedy. Let your talent shine!    Got That Special Spark? A Story That Demands to Be Heard? Your moment is now!  Sign up to Showcase Your Brilliance:  Deadline for submissions: Thursday, Sept 28th    How It Works:  Submit this form to sign up:  We'll contact you if you're selected. Get ready to be onstage!  The Spotlight is Yours: Each participant has 3-5 minutes to shine, with insightful commentary from our panel of judges. We’re not just giving you a stage; we’re handing you the platform to make your mark.     Be the Story We Tell: Your talents and narratives will not just entertain but inspire, serving as the bedrock for our community’s future stories and successes.    Celebration, Surprises, and Connections: As the curtain falls, the excitement continues! Await surprise awards and seize the chance to mingle with industry experts, Microsoft Power Platform leaders, and community luminaries. It's not just a show; it's an opportunity to forge connections and celebrate shared successes.    Event Details:  Date and Time: Wed Oct 4th, 6:30-9:00PM   Location: MPPC23 at the MGM Grand, Las Vegas, NV, USA  

September User Group Success Story: Reading Dynamics 365 & Power Platform User Group

The Reading Dynamics 365 and Power Platform User Group is a community-driven initiative that started in September 2022. It has quickly earned recognition for its enthusiastic leadership and resilience in the face of challenges. With a focus on promoting learning and networking among professionals in the Dynamics 365 and Power Platform ecosystem, the group has grown steadily and gained a reputation for its commitment to its members!   The group, which had its inaugural event in January 2023 at the Microsoft UK Headquarters in Reading, has since organized three successful gatherings, including a recent social lunch. They maintain a regular schedule of four events per year, each attended by an average of 20-25 enthusiastic participants who enjoy engaging talks and, of course, pizza.   The Reading User Group's presence is primarily spread through LinkedIn and Meetup, with the support of the wider community. This thriving community is managed by a dedicated team consisting of Fraser Dear, Tim Leung, and Andrew Bibby, who serves as the main point of contact for the UK Dynamics 365 and Power Platform User Groups.   Andrew Bibby, an active figure in the Dynamics 365 and Power Platform community, nominated this group due to his admiration for the Reading UK User Group's efforts. He emphasized their remarkable enthusiasm and success in running the group, noting that they navigated challenges such as finding venues with resilience and smiles on their faces. Despite being a relatively new group with 20-30 members, they have managed to achieve high attendance at their meetings.   The group's journey began when Fraser Dear moved to the Reading area and realized the absence of a user group catering to professionals in the Dynamics 365 and Power Platform space. He reached out to Andrew, who provided valuable guidance and support, allowing the Reading User Group to officially join the UK Dynamics 365 and Power Platform User Groups community.   One of the group's notable achievements was overcoming the challenge of finding a suitable venue. Initially, their "home" was the Microsoft UK HQ in Reading. However, due to office closures, they had to seek a new location with limited time. Fortunately, a connection with Stephanie Stacey from Microsoft led them to Reading College and its Institute of Technology. The college generously offered them event space and support, forging a mutually beneficial partnership where the group promotes the Institute and encourages its members to support the next generation of IT professionals.   With the dedication of its leadership team, the Reading Dynamics 365 and Power Platform User Group is poised to continue growing and thriving! Their story exemplifies the power of community-driven initiatives and the positive impact they can have on professional development and networking in the tech industry. As they move forward with their upcoming events and collaborations with Reading College, the group is likely to remain a valuable resource for professionals in the Reading area and beyond.  

A Celebration of What We've Achieved--And Announcing Our Winners

As the sun sets on the #SummerofSolutions Challenge, it's time to reflect and celebrate! The journey we embarked upon together was not just about providing answers – it was about fostering a sense of community, encouraging collaboration, and unlocking the true potential of the Power Platform tools.   From the initial announcement to the final week's push, the Summer of Solutions Challenge has been a whirlwind of engagement and growth. It was a call to action for every member of our Power Platform community, urging them to contribute their expertise, engage in discussions, and elevate collective knowledge across the community as part of the low-code revolution.   Reflecting on the Impact As the challenge ends, it's essential to reflect on the impact it’s had across our Power Platform communities: Community Resilience: The challenge demonstrated the resilience of our community. Despite geographical distances and diverse backgrounds, we came together to contribute, learn, and collaborate. This resilience is the cornerstone of our collective strength.Diverse Expertise: The solutions shared during the challenge underscore the incredible expertise within our community. From intricate technical insights to creative problem-solving, our members showcased their diverse skill sets, enhancing our community's depth.Shared Learning: Solutions spurred shared learning. They provided opportunities for members to grasp new concepts, expand their horizons, and uncover the Power Platform tools' untapped potential. This learning ripple effect will continue to shape our growth. Empowerment: Solutions empowered community members. They validated their knowledge, boosted their confidence, and highlighted their contributions. Each solution shared was a step towards personal and communal empowerment. We are proud and thankful as we conclude the Summer of Solutions Challenge. The challenge showed the potential of teamwork, the benefit of knowledge-sharing, and the resilience of our Power Platform community. The solutions offered by each member are more than just answers; they are the expression of our shared commitment to innovation, growth, and progress!     Drum roll, Please... And now, without further ado, it's time to announce the winners who have risen above the rest in the Summer of Solutions Challenge!   These are the top community users and Super Users who have not only earned recognition but have become beacons of inspiration for us all.   Power Apps Community:  Community User Winner: @SpongYe Super User Winner: Pending Acceptance Power Automate Community:  Community User Winner: @trice602 Super User Winner: @Expiscornovus  Power Virtual Agents Community: Community User Winner: Pending AcceptanceSuper User: Pending Acceptance Power Pages Community: Community User Winner: @OOlashyn Super User Winner: @ChristianAbata   We are also pleased to announced two additional tickets that we are awarding to the Overall Top Solution providers in the following communities:    Power Apps: @LaurensM   Power Automate: @ManishSolanki    Thank you for making this challenge a resounding success. Your participation has reaffirmed the strength of our community and the boundless potential that lies within each of us. Let's keep the spirit of collaboration alive as we continue on this incredible journey in Power Platform together.Winners, we will see you in Vegas! Every other amazing solutions superstar, we will see you in the Community!Congratulations, everyone!

September featured user group leader

 Ayonija Shatakshi, a seasoned senior consultant at Improving, Ohio, is a passionate advocate for M365, SharePoint, Power Platform, and Azure, recognizing how they synergize to deliver top-notch solutions. Recently, we asked Ayonija to share her journey as a user group leader, shedding light on her motivations and the benefits she's reaped from her community involvement.      Ayonija embarked on her role as a user group leader in December 2022, driven by a desire to explore how the community leveraged various Power Platform components. When she couldn't find a suitable local group, she decided to create one herself!    Speaking about the impact of the community on her professional and personal growth, Ayonija says, "It's fascinating to witness how everyone navigates the world of Power Platform, dealing with license constraints and keeping up with new features. There's so much to learn from their experiences.:        Her favorite aspect of being a user group leader is the opportunity to network and engage in face-to-face discussions with fellow enthusiasts, fostering deeper connections within the community. Offering advice to budding user group leaders, Ayonija emphasized the importance of communication and consistency, two pillars that sustain any successful community initiative.      When asked why she encourages others to become user group leaders, Ayonija said, "Being part of a user group is one of the best ways to connect with experienced professionals in the same field and glean knowledge from them. If there isn't a local group, consider starting one; you'll soon find like-minded individuals."      Her highlight from the past year as a user group leader was witnessing consistent growth within the group, a testament to the thriving community she has nurtured. Advocating for user group participation, Ayonija stated, "It's the fastest route to learning from the community, gaining insights, and staying updated on industry trends."   Check out her group: Cleveland Power Platform User Group

An MPPC23 Invitation from Charles Lamanna, CVP of Microsoft Business Applications & Platform

Hear from Corporate Vice President for Microsoft Business Applications & Platform, Charles Lamanna, as he looks ahead to the second annual Microsoft Power Platform Conference from October 3rd-5th 2023 at the MGM Grand in Las Vegas.Have you got your tickets yet? Register today at  

August new user groups and September user group events

We wanted to take the time to celebrate and welcome the new user groups that have joined our community. Along with that take a look at the event that might be happening near you or virtually.   Please welcome:  Biz Apps Community User Group - Power Platform Community ( This user group is dedicated for all community members of all skill levels to learn how to get the most out of their community experience. East Michigan Power Platform User Group - Power Platform Community ( This is hopefully the beginning of a community, covering eastern Michigan, built around the Power Platform.  Biz Apps Community User Group This user group is dedicated for all community members of all skill levels to learn how to get the most out of their community experience.     Events to checkout:   In-Person: September 2023 Hybrid Philadelphia Dynamics 365 & Power Platform User Group MeetDynamics 365 and Power Platform Physical Meetup Hyderabad Power Platform User Group Meetup - Sept 2023 (In-Person)Manchester September 2023 In Person Meeting Virtual: Everything Dataverse, Do you know that Dataverse is more than just a Database!POWER PLATFORM MONTHLY DIGEST- SEPTEMBERBaltic Summit 2023PL-900 Power Platform Fundamentals TrainingHR and L&D transformation through Power PlatformDynamics 365 Marketing Experience User Groups - Use Cases and NetworkingPower Platform and Dual Write from Dynamics 365 F&O PerspectiveANZ D365 FinOps Team September 2023 meetup

Users online (1,989)