Send email with options

[lmoody]

I have a flow that sends and email with options, but I want it to do something if the person doesn't answer after 24 hours. What can I do?

[ScottShearer]

@lmoody:

The Flow below demonstrates a technique that you can use.  It involves a parallel action with a delay of 24 hours.  If there has been no response in 24 hours, then you can take action as appropriate.

If this addresses your issue, please mark your post as Solved.

Scott

[TravisB]

Hi @lmoody,

@ScottShearer's answer will definitely work.

An alernative would be to configure the timeout of the action in the settings menu:

Then you can configure parallel actions with one to run on success and another to run on timeout.

@ScottShearer's answer works better if you want to continue to execute the steps following the email response even after you execute the timed operation.

Best,

Travis

[lmoody]

Thanks for the input but I can't seem to get the should run after options to show like yours does. How did you get the parallel with the choices to show?

[TravisB]

Hi @lmoody,

You can add a parallel branch by clicking the "+" above the action you want to add a parallel branch to and selecting "Add a parallel branch".

You can then configure the run after behavior, by clicking the ellipses on the action and selecting "Configure run after".

Best,

Travis